Author Archives: The RangerMSP Team
Accounting for Account Status
When you’re dealing with an ever growing list of accounts in your CRM system there comes a time when you need a simple way to filter out the old ones or the inactive accounts which you really don’t need to … Continue reading
Yet Another Way to Create Tickets
There are already many ways to create Tickets in CRM, such as through the Web Interface, via email sent by a customer, by an employee directly in the desktop client perhaps after a customer phoned in, through the API even … Continue reading
New in version 7.0 – Fixin Yur Typos
No matter how well intentioned or how nimble and accurate your fingers are over the keyboard or even how highly edumacated you may be, whenever writing text it is only a matter of time before an unfortunate typo sneaks in … Continue reading
New in version 7.0: Upgraded Report Designer
The Report Designer feature in our CRM software is a powerful and always popular part of the PSA application and widely used by IT Services businesses, so in this new version it has been significantly upgraded. As you can see … Continue reading
New feature in version 7.0: Ticket Labels
One of the more colorful features in the new version 7.0 our CRM solution is Labels but in fact of course they do much more than simply add a dash of color to the PSA interface! Using Labels allows you … Continue reading
New Version 7 Release!
Hi! We are very excited to inform you that a major new version of our PSA for IT pros has just been released! Version 7 is ready and available for download right now! This release is a very significant upgrade … Continue reading
Death & Taxes
As everyone knows there are two sure things in this life – death and taxes. Naturally there’s not much we can do about the former. As much as we’d like to cure death, that’s just a bit beyond the current … Continue reading
The New Suit
You know that old suit or outfit you have, the one that has served you well for many years and you’re loath to change? Most people have one, it’s starting to look a little worn out now though, the style … Continue reading
New version 6.0 Release
Hi! We are very excited to inform you that a new major version of our PSA software has just been released! The development of version 6.0 has been a labor of love and some interesting new features have been added. … Continue reading
GFI MAX RemoteManagement™ and CRM – Now Integrated
Hi Everyone, We are happy to officially announce the integration between our IT PSA and GFI MAX RemoteManagement (aka MaxFocus). Dr. Alistair Forbes, General Manager, GFI MAX said: “The two key tools for an IT Services business are their RMM … Continue reading