Category Archives: Product

Version Releases

Follow the links below to learn about the new features and options that have been added in recent versions: Version 25    Version 24    Version 23    Version 22    Version 21    Version 20    Version 19    … Continue reading

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New Version 14 Released!

Hi, Yes! Only a short while after the previous release of our PSA we are happy to announce that version 14 has just been released! This version of our professional services automation (PSA) software includes plenty of new tools to … Continue reading

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New Version 12 Released!

Hi, It has only been two months since our previous version release and we are happy to announce the new version 12 of our professional services automation (PSA) software solution. Version 12 includes many goodies that have been added as … Continue reading

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New Version 11 Released!

Hi, After a short while since our previous release, we are happy to announce the release of a new version of our CRM and PSA (Professional Services Automation) software. Version 11 includes many new features and enhancements that are designed … Continue reading

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New Version 10 Released!

Hi, We are happy to announce the release of the new version of our PSA (Professional Services Automation) software. There are many new features and enhancements in this release which we believe you will find very useful in automating your … Continue reading

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New Version 9 Released!

Hi! We are very excited to announce the release of the new version of our Professional Services Automation (aka PSA) software. The all new version 9 of our PSA is ready and available for you to download right now! There … Continue reading

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A Report in Time Saves Nine

One of the most common tasks you are faced with in your IT business (besides switching things off and on again) is generating reports on all sorts of different things such as daily tickets, monthly charges, charges by employee, quotes, … Continue reading

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Health Matters for IT Service Technicians

When your work involves long periods sat in front of a computer, sooner or later something will go wrong and your health will suffer if you don’t take steps early on to prevent the damage. When your job or business … Continue reading

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Add Structure to Your Accounts with Structured Notes

Our CRM software certainly isn’t exactly short of places to enter data about customers and there is a wide array of boxes and forms designed to enter all manner of information. However there is a pretty much infinite variety of … Continue reading

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Web Interface Updates in Version 8

In the latest version of our PSA software (version 8) we have added a bunch of features including some which existed in the desktop app and some which are entirely new to both desktop and web. Timers have been added … Continue reading

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