RangerMSP has met my needs since 2009
USA, New Jersey
There’s nothing I hate more than when I have to spend a lot of time troubleshooting problems with an app that doesn’t do the job I need it to do to run my business. I’m changing RMM vendors because I’ve reached the threshold of pain where I’m losing hours weekly that can be better spent on my business. With RangerMSP, I have no pain. It just works, and it works well. I don’t compliment vendors lightly.
RangerMSP has earned my praise!
RangerMSP is a terrific PSA system. Stable, mature, well-supported, with excellent Quickbooks integration. It has met my needs since 2009 and will continue to do so until I eventually retire (never!). Keep up the great work.
I’ve used this software for nearly 10 years… With RangerMSP, you don’t get the run around – it just works.
I’ve used this software for nearly 10 years. I’ve worked with almost every feature along with developing numerous add-ons for various industry specific purposes. I’ve found that the software has scaled well to the 1000’s of tickets we entered (over 50k presently), and it continues to be extremely responsive.
As an IT Professional, I’ve dealt with hundreds of software vendors, and I’ve learned that no product is better than its support. I appreciate the simplicity – yet expandability that the RangerMSP team has integrated into the platform. With RangerMSP, you don’t get the run around – it just works.
I’ve also worked with many companies assisting with implementations with this product, and I routinely hear “this is so easy” or “why didn’t I know about this years ago…”.
I use this software every day to run my business, and I’ve spent lots of time making sure I’m using the right product. At the end of the day, there are products that have more features, but their added price tag and complexity just doesn’t justify their adoption.
I believe any company considering a PSA would be very pleased with the no hassle trial and the simplicity of getting started.
Just the best software
We had been trying to manage with different individual softwares, and other solutions were way out of our budget, and it was all a real headache. Now with everything in the one place and Quickbooks intergration, it is brilliant. We are moving to managed services and find that we can integrate this with RangerMSP as well.
All I can say is this is what I was after and it provided so much more.
As a one man business I was looking for a system that was easy to manage customer work orders (Tickets) and integrated with my Outlook.
RangerMSP however done much more it provided a way of tracking assets, software, sales, documents, Client PC configs, good reporting tools and items for sale and warranty, to who it was sold and when and a lot more, including a CRM (Contact Relation management) environment.
The only thing it did not do that I wanted was link in with Dutch accounting software but this can be achieved through API if you have the skills.
Every day we find another nice feature in RangerMSP that is helpful to our business
RangerMSP is an amazing piece of software
We’ve looked at several different CRM solutions but most of them are cloud based and require you to pay expensive monthly fee’s. RangerMSP is also rich in features, and the support is great. Using this PSA is a no-brainer for us.
Thank you RangerMSP! Keep up the good work.
We have searched the globe looking for a CRM like this. We used the presales support daily during our trial period and were amazed at the prompt and courteous responses we received. The RangerMSP support team appear to have endless patience and a good understanding of the day to day challenges that face small IT businesses.
I have spent weeks looking for a product and nothing came close to RangerMSP.
I must REALLY compliment you guys on your software!
I must commend you guys on ALWAYS being VERY helpful and the EXCELLENT response times and good quality replies for all the questions we have.
I must REALLY compliment you guys on your software! I have tested NO LESS THAN 15 CRM applications and they don’t come close!
…we have always received such excellent service from yourselves!
We love your software
We love your software.
The software is great, easy to use and intuitive.
Thanks for your time and excellent software
Thanks for your time and excellent software. I must tell you how much more efficient RangerMSP has made my support and billing operations.
I am a new user & love the product.
I am a new user & love the product. I have been using QuickBooks & Outlook from very early versions. I have never been able to ‘conveniently’ sync the two.
RangerMSP is not only a core program for my business, it is middleware that lets me keep working the way I have in the past. Thanks.
The support team continue to exceed our expectations.
I would like to take this opportunity to say, the support from RangerMSP is excellent. During our selection process of different applications, they took the time to detail the support process and commitment to client resolution of issues. The support team continue to exceed our expectations.
The program is stable and the service is impeccable.
We have been using RangerMSP for several years and are very satisfied.
We love this software
Thank you again. We love this software.
Please feel free to use Optima Computer as a reference to the high quality of your product and ease of transition
Thank You. This product is great!
I can’t believe we asked a question and got an answer so fast. Please do not hesitate to ever use us as a reference. We speak highly of you product each time with have strategy meetings with companies similar to ours
RangerMSP has been our life line and a real breath of fresh air
For years our staff battled with a paper job card system that was painful to use and a nightmare to organise. We had tried to build our own database with little result until we found RangerMSP. RangerMSP has been our life line and a real breath of fresh air. Our staff are now organised, have instant access to historical job data and have the professional edge our customers love. This great program has enabled my business to grown without the ongoing stress of organising customer and job data. Thank you!
RangerMSP has changed the way we do business and it is great
As a general rule I do not give any feedback on companies but this is an awesome product at an awesome price. We were shocked when we started using it how much value it gives. RangerMSP has changed the way we do business and it is great, no more tedious hours of billing. The support is great and no lease, who wouldn’t use this over the leased solution. The free trial said it all to us.
I have been very satisfied with RangerMSP…
John L. Shannon
I am a former user of Autotask. I couldn’t go on paying the high monthly fees they charge. I have been very satisfied with RangerMSP both for its affordability and quality. They don’t sell you and forget you.
I have never had better product support for any product that I have used
I have been searching for almost 20 years for a product like yours. And now that we have been using it, I am totally thrilled with the results.
I have to say, I have never had better product support for any product that I have used. You guys are simply amazing !!!!
Thank you for the prompt reply, you guys have great support!
As a customer, I am impressed and appreciative of your “Commitment” to fast & professional customer support. Nice work!
Our staff has been working with the software and are very excited with the possibilities of the system. Your support has been superb and we are very thankful for your quick response time.
Thank you for the prompt reply, you guys have great support!.