Category Archives: Company

Death & Taxes

As everyone knows there are two sure things in this life – death and taxes. Naturally there’s not much we can do about the former. As much as we’d like to cure death, that’s just a bit beyond the current … Continue reading

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New version 6.0 Release

Hi! We are very excited to inform you that a new major version of our PSA software has just been released! The development of version 6.0 has been a labor of love and some interesting new features have been added. … Continue reading

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Saving Time with Activity Templates

The best thing about business automation systems is that they automate your workflow, right? Right! But if every customer is different, every service call is unique and every lead is unlike any other, then how can a business automation solution … Continue reading

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Our Commitment

We know that Shakespeare was legendary. On top of being a playwright and a poet, Shakespeare is even credited for introducing over 1700 words to the English language. In spite of his genius however, we’d like to stipulate that Shakespeare … Continue reading

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The IT Dispatcher – Faster Than Ever Before!

Most things are better faster. You’re not sure whether or not you agree? Think about the Internet, race cars, delivery service, even a trip to the dentist. Generally, faster = better. It’s just that simple. So, as we kick off … Continue reading

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Making the Most of 2011

As the end of the year rolls around, we all get a little preoccupied. We start worrying about menus, budgets for holiday, New Years Eve plans, family gatherings and impending vacations. And that’s just on a personal note. On the … Continue reading

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The Season of Gift Giving

The holiday season draws out the best, warmest, fuzziest, and most cinnamon-y of all things. From log fires to hot apple cider, cashmere sweaters and family gatherings, this really is the best time of the year. Something especially unique about … Continue reading

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CRM: Getting Unlimited Access

The tech world is all abuzz over Match, iTunes new application that enables users to access their entire iTunes library from multiple devices. The new iTunes application scans your entire music library, either matching it to one of iTunes’ library … Continue reading

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Ideal Quoting Module Realized!

In an ideal world, increasing revenue would be as easy as accruing bills, and managing Quotes would be as convenient as managing a database of contacts. With version 5.7’s new Quoting module, IT support providers get a professional services automation … Continue reading

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Sharing Our Good News with You!

Good news comes in all shapes and sizes. Some good news comes bundled up in a blanket and smells, looks and sounds a lot like a baby. Other types of good news come in the forms of stellar report cards, … Continue reading

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