Tag Archives: New Release

New in version 7.0 – Fixin Yur Typos

No matter how well intentioned or how nimble and accurate your fingers are over the keyboard or even how highly edumacated you may be, whenever writing text it is only a matter of time before an unfortunate typo sneaks in … Continue reading

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New in version 7.0: Upgraded Report Designer

The Report Designer feature in our CRM software is a powerful and always popular part of the PSA application and widely used by IT Services businesses, so in this new version it has been significantly upgraded. As you can see … Continue reading

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New feature in version 7.0: Ticket Labels

One of the more colorful features in the new version 7.0 our CRM solution is Labels but in fact of course they do much more than simply add a dash of color to the PSA interface! Using Labels allows you … Continue reading

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CRM version 5.7: It’s Just Right!

It’s not that we learned everything worth knowing from nursery rhymes or children’s stories, but, the lessons we amassed during our youth definitely continue to resonate with us today. From the anecdote about Jack and Jill, for example, we learned … Continue reading

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Carving Out a Piece of the Revenue Pie

Currently, many industries are stuck in zero or negative growth, but for IT support providers, the economic tide is changing, and it is changing for the better! According to Parks Associates, the SMB tech support industry is growing, predicted to … Continue reading

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Ideal Quoting Module Realized!

In an ideal world, increasing revenue would be as easy as accruing bills, and managing Quotes would be as convenient as managing a database of contacts. With version 5.7’s new Quoting module, IT support providers get a professional services automation … Continue reading

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Sharing Our Good News with You!

Good news comes in all shapes and sizes. Some good news comes bundled up in a blanket and smells, looks and sounds a lot like a baby. Other types of good news come in the forms of stellar report cards, … Continue reading

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Version 5.7: How New Versions are Achieved

If reality worked more like fairy tales, we could just snap our fingers, click our heels together, or chant “Bibbidi bobbito boo,” and any enhancements we would like to add to our PSA software would just instantaneously exist. Unfortunately, in … Continue reading

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The Future of CRM for MSPs is 5.7!

We’re not afraid to admit it. We like science fiction. Back to the Future. The Martian Chronicles. The Hunger Games series. Movies. Books. Even old radio series. We like it all, especially when it comes to stories set in the … Continue reading

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QuickBooks Batch Invoice Wizard: Doing More With Ease

There are a lot of reasons why more is better, especially when it comes to getting more with ease. According to Dr. Paul Williams at the Lawrence Berkeley National Laboratory in Berkeley, California, by simply exercising regularly, people experience many … Continue reading

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