Tag Archives: efficiency

Yet Another Way to Create Tickets

There are already many ways to create Tickets in CRM, such as through the Web Interface, via email sent by a customer, by an employee directly in the desktop client perhaps after a customer phoned in, through the API even … Continue reading

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New in version 7.0 – Fixin Yur Typos

No matter how well intentioned or how nimble and accurate your fingers are over the keyboard or even how highly edumacated you may be, whenever writing text it is only a matter of time before an unfortunate typo sneaks in … Continue reading

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