I’ve used this software for nearly 10 years. I’ve worked with almost every feature along with developing numerous add-ons for various industry specific purposes. I’ve found that the software has scaled well to the 1000’s of tickets we entered (over 50k presently), and it continues to be extremely responsive.
 
As an IT Professional, I’ve dealt with hundreds of software vendors, and I’ve learned that no product is better than its support. I appreciate the simplicity – yet expandability that the RangerMSP team has integrated into the platform. With RangerMSP, you don’t get the run around – it just works.
 
I’ve also worked with many companies assisting with implementations with this product, and I routinely hear “this is so easy” or “why didn’t I know about this years ago…”.
 
I use this software every day to run my business, and I’ve spent lots of time making sure I’m using the right product. At the end of the day, there are products that have more features, but their added price tag and complexity just doesn’t justify their adoption.
 
I believe any company considering a PSA would be very pleased with the no hassle trial and the simplicity of getting started.