New Outlook vs Classic Ranger email

[trgteam]

Is there a way to have Ranger default to the new Outlook when sending an email instead of classic? Also is there a way to make it so that Ranger can send HTML formatted emails directly from within the system instead of relying on Outlook?

Thanks

PS any on-premise updates welcomed!

[Support Team]

Thank you for posting this.

The new Outlook is primarily a web-based application running on Windows. This edition does not support local integration technologies, such as those the standard version of Outlook supports (i.e., it lacks COM-level integration). Therefore, it currently cannot be used with RangerMSP for sending emails.

For what it's worth, RangerMSP's built-in email client allows sending emails through the Email Connector without using MS Outlook. Although the emails are not fully HTML formatted, it does allow generating RICH text emails and supports various text formatting (bold, italic, etc.), links and more using Markdown.

Hope this helps!