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After upgrading office on the server to 2016, we get "A program is trying to access email address information stored in outlook" each time we try to send a email from CommitCRM.
Is there a way to allow CommitCRM access to outlook globally so each user does not have to keep saying "allow for 10 minutes"? |
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Thank you for posting this.
From past experience with other users, we noticed that this warning might be displayed by Outlook in case the anti-virus is out of date or not installed. You can try to change Outlook settings under Trust Center > Trust Center Settings > Programmatic Access to 'Never warn me...' (please see the screenshot below) or update the anti-virus (or fix the Windows level problem why it thinks that the anti-virus isn't configured correctly):  Hope this helps |
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In case you simply enable/update anti-virus on the server then it probably affects all users at once, however - in case you refer to the change in Outlook - then it seems like it is indeed a per Outlook/domain user - as these are personal settings, unless you can somehow manage such settings for all users centrally (at the Outlook/Exchange/365 level).
Hope this helps! |
