RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
February 23rd, 2015, 10:54 AM
mcbsys
 
Posts: 74
Hi,

I'm using CommitCRM 5.2.0.3. I started this post as a question but I think I have the solution. Just thought I'd post it in case someone else has this issue.

I have a couple monthly Block of Money contracts. I thought that updating the Contract Price charges would update the Block of Money, but it does not. So now I need to use Contracts > Modify Initial Block Value on the January and February contracts. However when I do that, on the Modify Initial Block of Money Value dialog, the only option is to set a New Block of Time. This was confusing since I am working on a Block of Money contract.

Finally I realized that it is just a mistake in the UI: even though it says "Block of Time," if you change it, it updates the Block of Money.

Mark Berry
MCB Systems
 
February 23rd, 2015, 12:30 PM
Support Team
 
Posts: 7,520
Thank you for posting this. Indeed version 5.2 (A version from 2009) had this wording-glitch and indeed it works exactly as you described. Newer versions already list the Contract type correctly in that window. Thanks for sharing!
Reply





All times are GMT -6. The time now is 05:01 AM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.