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Thank you for posting this.
The Employee rate field should not include tax/es. Taxes are calculated when generating Charges reports for Account. After adding the Charge/s under the Ticket you can click the 'Totals' button in the Ticket Preview or Charges tabs to see the Charges total and taxes. In order to calculate the taxes correctly, you should set the Account tax/es under its Details tab and define Items as taxable or not. More information can be found here: Using taxes When adding unit-based Charge using the Quick-Charge panel the default quantity is indeed - one. You can click 'Go Advanced' link to update the quantity while adding the Charge or click 'Open Charge' link right after the Charge was added. Hope this helps. |