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October 16th, 2009, 11:51 AM
Justin
 
Posts: 10
Once a ticket is created and dispatched; if I decide to delete it off the calendar, is there a way of redispatching the ticket again?
 
October 16th, 2009, 12:49 PM
Support Team
 
Posts: 7,528
Hi Justin,

Thanks for posting this question.
Sure, once you've deleted the appointment from the calendar, just go back to the Ticket - Details Tab, and put a checkmark in the Show ticket in Dispatcher option to place the ticket in the Dispatcher queue.

Reno Breen
 
October 16th, 2009, 02:20 PM
Justin
 
Posts: 10
cool thanks!
 





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