After the update to 28, I'm not able to use the drop-down box to select an account in the web interface. Choosing the Account Selection, I can select the account, but the account is not shown in the display box after selection. I can still create the ticket and the ticket is attached to the correct client. Happens in Firefox and Opera on Windows. Have not checked Chrome or Edge.
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Selecting Account in Web Interface Ranger 28
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stwman11
- 35
Selecting Account in Web Interface Ranger 28
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Support Team
- 7532
Re: Selecting Account in Web Interface Ranger 28
Thank you for posting this.
We received a similar report recently and there is a newer version 28.0.0.2 that includes the fix for this glitch.
Please download the upgrade here, make sure that you download and run the upgrade program to version 28.0.0.2.
Hope this helps.
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stwman11
- 35
Re: Selecting Account in Web Interface Ranger 28
Seems to have done the trick, thank you.
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