Outlook Sync vs Email Connector

RangerMSP User Question*

What is the difference between Outlook Sync and the Email Connector?

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* Question received by email and shared here for the benefit of our users.

Answer


Outlook Sync syncs Calendar, Contacts and Tasks between RangerMSP and Outlook.

Email Connector converts, on the server, customer emails into Tickets automatically and manages the entire Ticket email thread with the client.