Forum: RangerMSP Software Discussion Forum (CCRM)
January 31st, 2018, 04:56 AM
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Replies: 3
when I send an email from CommitCRM in the object the following writing appears: & body = <html> <head> <style> body {font-family: arial; font-size: 10pt} </ style> </ head> <body> <br> <br> </ body>...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 9th, 2016, 06:58 AM
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Replies: 2
The latest version of CommitCRM did not solve the problem of excessive spacing in the mask fields "GENERAL". .Also In the insertion of the assets it is no longer possible to use the copy function to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 21st, 2015, 05:40 AM
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Replies: 1
The customer , when inserting the ticket , view assetts . and the "Vendor Price" !!!!!!!! .
E ' can make invisible this information ?
Regard
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 15th, 2014, 09:17 AM
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Replies: 1
I can send to e-mail a document in the folder docs to PDF?
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 31st, 2014, 09:19 AM
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Replies: 4
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 31st, 2014, 07:43 AM
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Replies: 4
I changed the following fields: Field Name, Label, Column Title e Data Field it always appears "Region" in the dispatcher
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 30th, 2014, 10:06 AM
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Replies: 4
I changed the name of the "Account Regional Code" in "Scad.VP"
But Dispatcher always appears in the "Region"
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 20th, 2014, 07:17 AM
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Replies: 3
Following your instructions, when I open a ticket appear suspended contracts with the only information of Star Date and End Date; I lose, however, all information relating to the contract (eg. Custom...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 20th, 2014, 04:31 AM
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Replies: 3
If I enter in the Status field of the contract "Suspended" disappear contracts.
How do I retrieve the contracts suspended ?
thanks
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 25th, 2014, 09:27 AM
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Replies: 4
currently our contracts are structured as
BA013-AT01.0003
BA013-AT01.0004 ecc.
you suggest this solution:
BA013-AT01-1
BA013-AT01-2
but the problem remains: when I enter a contract should remember...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 25th, 2014, 08:28 AM
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Replies: 4
Premise: If a customer has more computer systems located in different cities, we create an account for each plant (same account code) .. There are people who have also plants hundreds informatici.Per...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 22nd, 2014, 04:08 AM
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Replies: 1
Due to sudden power outage appeared these messages:
NO CONNECTION TO ADVANTAGE SERVER
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 1st, 2014, 08:15 AM
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Replies: 3
In the "Tickets" Account should have a list of all the tickets; instead the open ticket and then find it closed only in reports and in the History
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 1st, 2014, 03:15 AM
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Replies: 3
The customer calls we receive on Sundays, via phone,
* are placed in CommitCRM the following Monday with the date and time on Sunday.
The fields "open" and "close" the ticket containing the date...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 22nd, 2014, 05:25 AM
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Replies: 1
In the "HISTORY", in the "History Notes Docum." there is no command "clear"
To select the documents to be viewed must be a circuitous route.
Regard
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2014, 07:07 AM
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Replies: 3
REPORT : Contracts details including custom pricing
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2014, 03:07 AM
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Replies: 3
does not appear in reports the euro symbol
It appears a rectangle
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 3rd, 2014, 07:25 AM
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Replies: 1
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2014, 05:07 AM
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Replies: 1
It is possible to coexist on my PC version of the CommitCRM (operational) and version, first purchase, with 1 user
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 23rd, 2014, 09:34 AM
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Replies: 3
Today, we have inserted into Commit about 1000 accounts and 3700 assets. A scheme we expect n.1500 accounts and n. 10000 Assets. For every Account we expect an average of 5 tickets per year. To each...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 23rd, 2014, 08:34 AM
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Replies: 3
So far we have added 900 accounts, 3700 assets. We expect shortly to arrive at 1500 accounts and about 10,000 assets.
For each account there are 3 contract.
To date we do not put the tickets yet....
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 1st, 2014, 04:23 AM
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Replies: 1
changing the date in the field "WRNTY / LIC EXP" appeared the following message "failed to update records being updatated by anither user" and the program is locked
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 16th, 2014, 05:14 AM
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Replies: 1
if I insert two different e-mail in the "Email" and "Email 2" and I click on " Email 2", the address of which is taken is always that of the "Email" field
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 28th, 2013, 07:44 AM
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Replies: 3
In the "Account Preview" mask I see the ticket with the date of opening and closing.
To learn data were dealt with should view them one by one: absurd
I wish that I were told that the current...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 28th, 2013, 05:11 AM
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Replies: 3
I open a ticket on the day 28/10/13
in the "General" mask insert the date 25/10/13 in the "open" and the date 25/10/13 in "close."
In History is the opening date of 28/10/13
We need to insert the...
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