Videos - Revision history

Dina: Blanked the page

2020-06-19T12:59:28Z

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	~~For better playback, allow the videos to download before playing.~~
	~~====Getting Started====~~
	*[http://www.commitcrm.com/videos/commit_crm_getting_started_tutorial_video.htm Getting Started Tutorial] - '''Recommended!''' (15 min.)

	~~====Installation Guides====~~
	*[http://www.commitcrm.com/videos/web_interface_installation_video.htm Web Interface Installation] (6 min.)
	*[http://www.commitcrm.com/videos/email_connector_setup_video.htm Email Connector Installation] (12 min.)
	*[http://www.commitcrm.com/videos/commit_alert_server_setup_video.htm Alerts Server Installation] (8 min.)
	*[http://www.commitcrm.com/videos/commitcrm_upgrades_video.htm Upgrading CommitCRM] (3 min.)

	~~====Contracts & Billing====~~
	*[http://www.commitcrm.com/videos/commit_contracts_introduction_video.htm Contracts Introduction] (4 min.)
	*[http://www.commitcrm.com/videos/commit_contracts_global_tutorial_video.htm Global Contracts] (6 min.)
	*[http://www.commitcrm.com/videos/commit_contracts_block_of_time_tutorial_video.htm Block Of Time Contracts] (7 min.)
	*[http://www.commitcrm.com/videos/commit_contracts_block_of_money_tutorial_video.htm Block Of Money Contracts] (6 min.)
	*[http://www.commitcrm.com/videos/commit_contracts_block_of_tickets_tutorial_video.htm Block Of Tickets Contracts] (5 min.)
	*[http://www.commitcrm.com/videos/commit_contracts_management_tutorial_video.htm Contract Status and Billing] (7 min.)
	*[http://www.commitcrm.com/videos/commit_contracts_contract_price_charges_video.htm Contract-Price Charges] (7 min.)
	*[http://www.commitcrm.com/videos/commit_contracts_batch_copy_wizard_video.htm Renewing Recurring Contracts] (4 min.)

	~~====Additional Tutorials====~~
	*[http://www.commitcrm.com/videos/employee_web_interface_tutorial_video.htm Web Interface For Employees] (6 min.)
	*[http://www.commitcrm.com/videos/commit_activity_templates_video.htm Managing Activity Templates] (7 min.)
	*[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)
	*[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)<br>

	~~====Ticket Management====~~
	*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]
	*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]
	*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]
	*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]
	*[http://www.commitcrm.com/videos/commitcrm_correspondence_settings_video/ Ticket Correspondence Settings]
	*[http://www.commitcrm.com/videos/commitcrm_private_distribution_video/ Private Email Distribution using Cc and Bcc] (For more ways to send internal emails between employees, see [[Ticket_Management#Sending_Internal_Emails\|Sending Internal Emails]]).
	~~<br>~~
	~~=====Other Videos=====~~

	~~'''Manage Accounts:''' Your IT service business Customers, Contacts and Leads~~
	*[http://www.commitcrm.com/videos/new_account.htm See how to add a new Account in CommitCRM™] (33 sec.)

	~~'''Manage IT Service Contracts:''' Block of Time, Block of Money, Block of Tickets, Date Range etc.~~
	*[http://www.commitcrm.com/videos/new_contract.htm See how to create a new Contract for an Account] (1 min, 16 sec.)

	~~'''Manage Tickets''' and increase control over all the open issues, incidents and problems.~~
	*[http://www.commitcrm.com/videos/new_ticket.htm See how to create a new Ticket in CommitCRM™] (45 sec.)
	*[http://www.commitcrm.com/videos/charging_ticket.htm See how to add Charges to an open Ticket in CommitCRM™] (42 sec.)

	~~'''Increase Productivity by Dispatching''' the right technician to the right call and by measuring the technician's productivity.~~

	~~[[Category:Getting Started]]~~
	*[http://www.commitcrm.com/videos/dispatching_ticket.htm See how to dispatch an open service ticket to a technician] (44 sec.)

	~~'''Organize Your Price List''' for products and services.~~
	*[http://www.commitcrm.com/videos/new_labor_item.htm See how to create a new item in CommitCRM™] (41 sec.)

	~~'''Increase Revenues by Easily Entering Charges''' for labor services, expenses, products and parts.~~
	*[http://www.commitcrm.com/videos/new_part_charge.htm See how to create a new Charge in CommitCRM™] (25 sec.)
	*[http://www.commitcrm.com/videos/charging_ticket.htm See how to add charges to a service Ticket] (42 sec.)

	~~'''Eliminate paperwork! Easily Manage All Documents''' including MS-Word®, MS-Excel®, presentations, emails, scanned documents etc.~~
	*[http://www.commitcrm.com/videos/importing%20_documents.htm See how to import existing documents folders and link them to your accounts] (45 sec.)

	~~__NOTOC__~~

Dina at 13:48, 18 June 2020

2020-06-18T13:48:47Z

← Older revision		Revision as of 13:48, 18 June 2020
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	__NOTOC__		__NOTOC__

	~~[[Category:Setup]]~~

Sheli: /* Other Videos */

2012-11-25T08:34:57Z

Sheli: /* Ticket Management */

2011-08-05T12:45:53Z

Ticket Management

← Older revision		Revision as of 12:45, 5 August 2011
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	*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]		*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]
	*[http://www.commitcrm.com/videos/commitcrm_correspondence_settings_video/ Ticket Correspondence Settings]		*[http://www.commitcrm.com/videos/commitcrm_correspondence_settings_video/ Ticket Correspondence Settings]
	*[http://www.commitcrm.com/videos/commitcrm_private_distribution_video/ Private Email Distribution]		*[http://www.commitcrm.com/videos/commitcrm_private_distribution_video/ Private Email Distribution using Cc and Bcc] (For more ways to send internal emails between employees, see [[Ticket_Management#Sending_Internal_Emails\|Sending Internal Emails]]).

	<br>		<br>
	=====Other Videos=====		=====Other Videos=====

Reno: /* Ticket Management */

2010-05-24T14:24:38Z

Ticket Management

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	*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]		*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]
	*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]		*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]
			*[http://www.commitcrm.com/videos/commitcrm_correspondence_settings_video/ Ticket Correspondence Settings]
			*[http://www.commitcrm.com/videos/commitcrm_private_distribution_video/ Private Email Distribution]

	<br>		<br>

Reno: /* Additional Tutorials */

2010-05-21T13:53:29Z

Additional Tutorials

← Older revision		Revision as of 13:53, 21 May 2010
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	*[http://www.commitcrm.com/videos/commit_activity_templates_video.htm Managing Activity Templates] (7 min.)		*[http://www.commitcrm.com/videos/commit_activity_templates_video.htm Managing Activity Templates] (7 min.)
	*[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)		*[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)
	*[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)		*[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)<br>
	<br>

	====Ticket Management====		====Ticket Management====

Reno: /* Additional Tutorials */

2010-05-21T13:52:49Z

Additional Tutorials

← Older revision		Revision as of 13:52, 21 May 2010
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	*[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)		*[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)
	*[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)		*[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)
			<br>

	~~<br>~~
	====Ticket Management====		====Ticket Management====
	*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]		*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]

Reno: /* Ticket Management (Requires CommitCRM 5.3 or newer) */

2010-05-21T13:51:53Z

Ticket Management (Requires CommitCRM 5.3 or newer)

← Older revision		Revision as of 13:51, 21 May 2010
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	<br>		<br>
	====Ticket Management ~~(Requires CommitCRM 5.3 or newer)~~====		====Ticket Management====
	*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]		*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]
	*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]		*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]

Reno: /* Ticket Management (Requires CommitCRM 5.3 or newer) */

2010-05-20T21:08:10Z

Ticket Management (Requires CommitCRM 5.3 or newer)

← Older revision		Revision as of 21:08, 20 May 2010
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	<br>		<br>
	====Ticket Management (Requires CommitCRM 5.3 or newer)====		====Ticket Management (Requires CommitCRM 5.3 or newer)====
	*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]]		*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]
	*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]]		*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]
	*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]		*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]
	*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]		*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]

Reno: /* Additional Tutorials */

2010-05-20T21:07:44Z

Additional Tutorials

← Older revision		Revision as of 21:07, 20 May 2010
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	*[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)		*[http://www.commitcrm.com/videos/commit_report_designer_tutorial_video.htm Report Designer Tutorial] (7 min.)
	*[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)		*[http://commitcrm.com/videos/commitcrm_advanced_filter.htm Advanced Filter Tutorial] (5 min.)

			<br>
			====Ticket Management (Requires CommitCRM 5.3 or newer)====
			*[http://www.commitcrm.com/videos/commitcrm_navigation_pane.htm Ticket Navigation Pane]]
			*[http://www.commitcrm.com/videos/commitcrm_tickets_inbox.htm Ticket Inbox]]
			*[http://www.commitcrm.com/videos/commitcrm_ticket_recipients_video/ Ticket Recipients]
			*[http://www.commitcrm.com/videos/commitcrm_email_correspondences_video/ Automatic Ticket Email Correspondence Management]

	<br>		<br>

← Older revision		Revision as of 08:34, 25 November 2012
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	'''Manage Accounts:''' Your IT service business Customers, Contacts and Leads		'''Manage Accounts:''' Your IT service business Customers, Contacts and Leads
	*[http://www.commitcrm.com/videos/new_account.htm See how to add a new Account in ~~Commit™~~] (33 sec.)		*[http://www.commitcrm.com/videos/new_account.htm See how to add a new Account in CommitCRM™] (33 sec.)

	'''Manage IT Service Contracts:''' Block of Time, Block of Money, Block of Tickets, Date Range etc.		'''Manage IT Service Contracts:''' Block of Time, Block of Money, Block of Tickets, Date Range etc.
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	'''Manage Tickets''' and increase control over all the open issues, incidents and problems.		'''Manage Tickets''' and increase control over all the open issues, incidents and problems.
	*[http://www.commitcrm.com/videos/new_ticket.htm See how to create a new Ticket in ~~Commit™~~] (45 sec.)		*[http://www.commitcrm.com/videos/new_ticket.htm See how to create a new Ticket in CommitCRM™] (45 sec.)
	*[http://www.commitcrm.com/videos/charging_ticket.htm See how to add Charges to an open Ticket in ~~Commit™~~] (42 sec.)		*[http://www.commitcrm.com/videos/charging_ticket.htm See how to add Charges to an open Ticket in CommitCRM™] (42 sec.)

	'''Increase Productivity by Dispatching''' the right technician to the right call and by measuring the technician's productivity.		'''Increase Productivity by Dispatching''' the right technician to the right call and by measuring the technician's productivity.
Line 51:		Line 51:

	'''Organize Your Price List''' for products and services.		'''Organize Your Price List''' for products and services.
	*[http://www.commitcrm.com/videos/new_labor_item.htm See how to create a new item in ~~Commit™~~] (41 sec.)		*[http://www.commitcrm.com/videos/new_labor_item.htm See how to create a new item in CommitCRM™] (41 sec.)

	'''Increase Revenues by Easily Entering Charges''' for labor services, expenses, products and parts.		'''Increase Revenues by Easily Entering Charges''' for labor services, expenses, products and parts.
	*[http://www.commitcrm.com/videos/new_part_charge.htm See how to create a new Charge in ~~Commit™~~] (25 sec.)		*[http://www.commitcrm.com/videos/new_part_charge.htm See how to create a new Charge in CommitCRM™] (25 sec.)
	*[http://www.commitcrm.com/videos/charging_ticket.htm See how to add charges to a service Ticket] (42 sec.)		*[http://www.commitcrm.com/videos/charging_ticket.htm See how to add charges to a service Ticket] (42 sec.)