Statistics Board - Revision history

Dina at 13:44, 8 July 2020

2020-07-08T13:44:44Z

← Older revision		Revision as of 13:44, 8 July 2020
Line 2:		Line 2:
	=Introduction=		=Introduction=

	The ~~CommitCRM~~ Statistics Board provides a quick access to advanced queries providing summary or statistical information regarding your business. The queries results can help you keep track of the different measures of your business.		The RangerMSP Statistics Board provides a quick access to advanced queries providing summary or statistical information regarding your business. The queries results can help you keep track of the different measures of your business.

	For example, you will be able to see the number of open Tickets by status, average open time for tickets, total charge amounts and more. All statistics can be filtered by employees and dates, and compared with other employees and dates.		For example, you will be able to see the number of open Tickets by status, average open time for tickets, total charge amounts and more. All statistics can be filtered by employees and dates, and compared with other employees and dates.

Dina: /* Statistics Line Properties */

2016-01-12T10:28:34Z

Statistics Line Properties

← Older revision		Revision as of 10:28, 12 January 2016
Line 53:		Line 53:


	* '''Name (Custom)''' - Use the custom name to rename the Statistics Line and ~~show~~ show a different text in the results window.		* '''Name (Custom)''' - Use the custom name to rename the Statistics Line and show a different text in the results window.
	* '''Text Color Rules''' - Here you can determine the text colors to blue (the default color), green or red according to boundaries you define. For example, show result in red if result value is between 100-200.		* '''Text Color Rules''' - Here you can determine the text colors to blue (the default color), green or red according to boundaries you define. For example, show result in red if result value is between 100-200.
	* '''Background Color''' - The background color is static, and is not related to the value. It helps you easily locate the queries you find more interesting in the query results list.		* '''Background Color''' - The background color is static, and is not related to the value. It helps you easily locate the queries you find more interesting in the query results list.

Dina: /* Using the Statistics Board */

2016-01-12T10:00:47Z

Using the Statistics Board

← Older revision		Revision as of 10:00, 12 January 2016
Line 19:		Line 19:
	=Using the Statistics Board=		=Using the Statistics Board=
	To open the Statistics Board click the Statistics Board icon in the applications toolbar:<br>		To open the Statistics Board click the Statistics Board icon in the applications toolbar:<br>
	[[File:Statistics_board_button.png]]		[[File:Statistics_board_button.png\|center]]

	The following window opens:		The following window opens:<br>
	[[File:Statistics_board_overview.gif]]		[[File:Statistics_board_overview.gif\|center]]

	In this window you can find the following data:		In this window you can find the following data:

Sheli: /* Using the Statistics Board */

2013-02-13T14:24:23Z

Using the Statistics Board

← Older revision		Revision as of 14:24, 13 February 2013
Line 18:		Line 18:

	=Using the Statistics Board=		=Using the Statistics Board=
	To open the Statistics Board click the Statistics Board icon in the applications toolbar:		To open the Statistics Board click the Statistics Board icon in the applications toolbar:<br>
	<~~SCREENSHOT~~>		[[File:Statistics_board_button.png]]

	The following window opens:		The following window opens:

Sheli: /* See Also */

2011-08-08T10:56:28Z

Sheli at 10:55, 8 August 2011

2011-08-08T10:55:53Z

← Older revision		Revision as of 10:55, 8 August 2011
Line 1:		Line 1:
			{{usermanuals}}
	=Introduction=		=Introduction=

Line 95:		Line 96:

	''Note: Some statistics are not filter-oriented (e.g. Ticket Manager with the smallest number of open tickets). Such statistics will appear with the '''same results''' for both compared columns.''		''Note: Some statistics are not filter-oriented (e.g. Ticket Manager with the smallest number of open tickets). Such statistics will appear with the '''same results''' for both compared columns.''


	=Export to Excel=		=Export to Excel=
Line 101:		Line 101:

	This will export the statistics results to an Excel sheet, so you can keep a snapshot of the current state, and manipulate the data further.		This will export the statistics results to an Excel sheet, so you can keep a snapshot of the current state, and manipulate the data further.


			=See Also=
			* [[Reports]]

Sheli at 10:54, 8 August 2011

2011-08-08T10:54:34Z

← Older revision		Revision as of 10:54, 8 August 2011
Line 1:		Line 1:
	~~<Under Construction for version 5.6 BETA>~~

	=Introduction=		=Introduction=

Sheli: /* Introduction */

2011-06-17T11:18:13Z

Introduction

← Older revision		Revision as of 11:18, 17 June 2011
Line 5:		Line 5:
	The CommitCRM Statistics Board provides a quick access to advanced queries providing summary or statistical information regarding your business. The queries results can help you keep track of the different measures of your business.		The CommitCRM Statistics Board provides a quick access to advanced queries providing summary or statistical information regarding your business. The queries results can help you keep track of the different measures of your business.

	For example, you will be able to see ~~the number of Open Tickets,~~ the number of open Tickets by status, average open time for tickets, total charge amounts and more. All statistics can be filtered by employees and dates, and compared with other employees and dates.		For example, you will be able to see the number of open Tickets by status, average open time for tickets, total charge amounts and more. All statistics can be filtered by employees and dates, and compared with other employees and dates.

	The Statistics Board comes with predefined database queries grouped by subject. Each user can easily choose which queries to show, allowing personal data view for each user.		The Statistics Board comes with predefined database queries grouped by subject. Each user can easily choose which queries to show, allowing personal data view for each user.
Line 17:		Line 17:
	# Ability to define highlighting colors and boundaries for each color.		# Ability to define highlighting colors and boundaries for each color.
	<br>		<br>

	=Using the Statistics Board=		=Using the Statistics Board=
	To open the Statistics Board click the Statistics Board icon in the applications toolbar:		To open the Statistics Board click the Statistics Board icon in the applications toolbar:

Sheli: /* Statistics Line Properties */

2011-06-08T19:30:53Z

Statistics Line Properties

← Older revision		Revision as of 19:30, 8 June 2011
Line 40:		Line 40:
	* '''Set Properties''' – to set the properties for each query (such as font color, name, etc.) click the Properties button. See more details in [[Statistics_Board#Statistics_Properties\|Statistics Line Properties]].		* '''Set Properties''' – to set the properties for each query (such as font color, name, etc.) click the Properties button. See more details in [[Statistics_Board#Statistics_Properties\|Statistics Line Properties]].

	=Statistics Line Properties=		==Statistics Line Properties==
	To define each line's properties, click the Show Statistics Line Properties Window link next to the Statistics name.		To define each line's properties, click the Show Statistics Line Properties Window link next to the Statistics name.

Sheli: /* Compare Results */

2011-06-08T19:29:55Z

Compare Results

← Older revision		Revision as of 19:29, 8 June 2011
Line 96:		Line 96:

	''Note: Some statistics are not filter-oriented (e.g. Ticket Manager with the smallest number of open tickets). Such statistics will appear with the '''same results''' for both compared columns.''		''Note: Some statistics are not filter-oriented (e.g. Ticket Manager with the smallest number of open tickets). Such statistics will appear with the '''same results''' for both compared columns.''


			=Export to Excel=
			To export the results to Excel, click ''Export to Excel'' at the top-right corner of the results pane.

			This will export the statistics results to an Excel sheet, so you can keep a snapshot of the current state, and manipulate the data further.

← Older revision		Revision as of 10:56, 8 August 2011
Line 105:		Line 105:
	=See Also=		=See Also=
	* [[Reports]]		* [[Reports]]
			* [[Import and Export]]