Over-used Hours - Revision history

Dina at 13:19, 8 July 2020

2020-07-08T13:19:27Z

← Older revision		Revision as of 13:19, 8 July 2020
Line 5:		Line 5:
	A good way to do this is to create a '''Labor Item''' that has a fixed hourly-rate, (rather than taken from the employee rate), that will be used to Charge overtime hours. For example, add an "Exceeded Hourly Rate" Item and instruct technicians to use it when they receive an alert/warning message that the Block is over-used, and the special rate will be taken for this from what was set for the overtime Item. You can define several Items with rates per type of Contract (e.g. "100 hour block exceeded rate" etc.).		A good way to do this is to create a '''Labor Item''' that has a fixed hourly-rate, (rather than taken from the employee rate), that will be used to Charge overtime hours. For example, add an "Exceeded Hourly Rate" Item and instruct technicians to use it when they receive an alert/warning message that the Block is over-used, and the special rate will be taken for this from what was set for the overtime Item. You can define several Items with rates per type of Contract (e.g. "100 hour block exceeded rate" etc.).

	Note that ~~CommitCRM~~ does not automatically bill customers, since it can vary from customer to customer, and from case to case. You can manually set the Charge as ‘Billable’ in this case.		Note that RangerMSP does not automatically bill customers, since it can vary from customer to customer, and from case to case. You can manually set the Charge as ‘Billable’ in this case.

Robert at 13:33, 29 August 2013

2013-08-29T13:33:49Z

← Older revision		Revision as of 13:33, 29 August 2013
Line 5:		Line 5:
	A good way to do this is to create a '''Labor Item''' that has a fixed hourly-rate, (rather than taken from the employee rate), that will be used to Charge overtime hours. For example, add an "Exceeded Hourly Rate" Item and instruct technicians to use it when they receive an alert/warning message that the Block is over-used, and the special rate will be taken for this from what was set for the overtime Item. You can define several Items with rates per type of Contract (e.g. "100 hour block exceeded rate" etc.).		A good way to do this is to create a '''Labor Item''' that has a fixed hourly-rate, (rather than taken from the employee rate), that will be used to Charge overtime hours. For example, add an "Exceeded Hourly Rate" Item and instruct technicians to use it when they receive an alert/warning message that the Block is over-used, and the special rate will be taken for this from what was set for the overtime Item. You can define several Items with rates per type of Contract (e.g. "100 hour block exceeded rate" etc.).

	Note that ~~Commit~~ does not automatically bill customers, since it can vary from customer to customer, and from case to case. You can manually set the Charge as ‘Billable’ in this case.		Note that CommitCRM does not automatically bill customers, since it can vary from customer to customer, and from case to case. You can manually set the Charge as ‘Billable’ in this case.

Sheli: /* See Also */

2012-11-07T10:01:09Z

Sheli: /* See Also */

2012-11-07T10:00:56Z

Yarden at 10:51, 17 August 2009

2009-08-17T10:51:45Z

← Older revision		Revision as of 10:51, 17 August 2009
Line 12:		Line 12:
	==See Also==		==See Also==
	*[[Contracts]]		*[[Contracts]]
	[[Category:~~Common~~ Work Flows]]		[[Category:Work Flows]]

Yarden at 14:03, 12 August 2009

2009-08-12T14:03:04Z

← Older revision		Revision as of 14:03, 12 August 2009
Line 1:		Line 1:
			{{Usermanualbilling}}

	In some cases, work for a customer may extend beyond the hours defined in a Block of Time Contract. In this case, the system will warn the user when trying to add a Charge for a Contract that has reached its limit, and then you may wish to set a special hourly-rate for the hours used OVER the amount allowed in the contract.		In some cases, work for a customer may extend beyond the hours defined in a Block of Time Contract. In this case, the system will warn the user when trying to add a Charge for a Contract that has reached its limit, and then you may wish to set a special hourly-rate for the hours used OVER the amount allowed in the contract.

Yarden: moved Over-used Contracts to Over-used Hours

2009-08-11T09:25:52Z

moved Over-used Contracts to Over-used Hours

← Older revision	Revision as of 09:25, 11 August 2009
(No difference)

Yarden at 10:23, 3 August 2009

2009-08-03T10:23:36Z

← Older revision		Revision as of 10:23, 3 August 2009
Line 4:		Line 4:

	Note that Commit does not automatically bill customers, since it can vary from customer to customer, and from case to case. You can manually set the Charge as ‘Billable’ in this case.		Note that Commit does not automatically bill customers, since it can vary from customer to customer, and from case to case. You can manually set the Charge as ‘Billable’ in this case.


	[[File:contracts_over_used_hours_charge.gif\|center]]		[[File:contracts_over_used_hours_charge.gif\|center]]

Yarden: Created page with 'In some cases, work for a customer may extend beyond the hours defined in a Block of Time Contract. In this case, the system will warn the user when trying to add a Charge for a …'

2009-08-03T10:23:18Z

Created page with 'In some cases, work for a customer may extend beyond the hours defined in a Block of Time Contract. In this case, the system will warn the user when trying to add a Charge for a …'

New page

In some cases, work for a customer may extend beyond the hours defined in a Block of Time Contract. In this case, the system will warn the user when trying to add a Charge for a Contract that has reached its limit, and then you may wish to set a special hourly-rate for the hours used OVER the amount allowed in the contract.

A good way to do this is to create a '''Labor Item''' that has a fixed hourly-rate, (rather than taken from the employee rate), that will be used to Charge overtime hours. For example, add an "Exceeded Hourly Rate" Item and instruct technicians to use it when they receive an alert/warning message that the Block is over-used, and the special rate will be taken for this from what was set for the overtime Item. You can define several Items with rates per type of Contract (e.g. "100 hour block exceeded rate" etc.).

Note that Commit does not automatically bill customers, since it can vary from customer to customer, and from case to case. You can manually set the Charge as ‘Billable’ in this case.

[[File:contracts_over_used_hours_charge.gif|center]]

==See Also==
*[[Contracts]]
[[Category:Common Work Flows]]

← Older revision		Revision as of 10:01, 7 November 2012
Line 12:		Line 12:
	==See Also==		==See Also==
	*[[Contracts]]		*[[Contracts]]
	*[[Rolling-~~over_Hours~~]]		*[[Rolling-over Hours]]
	[[Category:Work Flows]]		[[Category:Work Flows]]

← Older revision		Revision as of 10:00, 7 November 2012
Line 12:		Line 12:
	==See Also==		==See Also==
	*[[Contracts]]		*[[Contracts]]
			*[[Rolling-over_Hours]]
	[[Category:Work Flows]]		[[Category:Work Flows]]