KB: Using the software with a VPN - Revision history

Dina: /* Instructions */

2020-09-28T09:20:11Z

Instructions

← Older revision		Revision as of 09:20, 28 September 2020
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	# Copy all files from the '''<server>\RangerMSP\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\RangerMSP may be best here.		# Copy all files from the '''<server>\RangerMSP\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\RangerMSP may be best here.
	#:		#:
	# In the same local folder create a new file text called '''~~RangerMSP~~.ini'''		# In the same local folder create a new file text called '''CRM.ini'''
	#:		#:
	# Edit this file and add the following tokens:		# Edit this file and add the following tokens:

Dina at 12:53, 8 July 2020

2020-07-08T12:53:43Z

← Older revision		Revision as of 12:53, 8 July 2020
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	==Introduction==		==Introduction==

	Using VPN mode will give you full access to all ~~CommitCRM~~ features remotely.		Using VPN mode will give you full access to all RangerMSP features remotely.


	When working remotely via VPN, the [http://{{SERVERNAME}}/products/sql-database/ SQL Database for ~~CommitCRM~~] add-on is required.		When working remotely via VPN, the [http://{{SERVERNAME}}/products/sql-database/ SQL Database for RangerMSP] add-on is required.


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	'''Each''' remote PC should be configured to connect over VPN as follows:		'''Each''' remote PC should be configured to connect over VPN as follows:

	# Copy all files from the '''<server>\~~CommitCRM~~\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\~~CommitCRM~~ may be best here.		# Copy all files from the '''<server>\RangerMSP\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\RangerMSP may be best here.
	#:		#:
	# In the same local folder create a new file text called '''~~CommitCRM~~.ini'''		# In the same local folder create a new file text called '''RangerMSP.ini'''
	#:		#:
	# Edit this file and add the following tokens:		# Edit this file and add the following tokens:
	#:'''[database]'''		#:'''[database]'''
	#:'''path=<path-to-your-office-server>\~~CommitCRM~~\DB\'''		#:'''path=<path-to-your-office-server>\RangerMSP\DB\'''
	# Save and then run the '''local''' copy of ~~CommitCRM~~.exe file (found under C:\~~CommitCRM~~\... or the local folder you created).		# Save and then run the '''local''' copy of RangerMSP.exe file (found under C:\RangerMSP\... or the local folder you created).
	#:		#:
	# Select the ‘'''VPN'''’ option when logging into ~~CommitCRM~~ – this check-box will be displayed just below the user credentials fields in the login Window.		# Select the ‘'''VPN'''’ option when logging into RangerMSP – this check-box will be displayed just below the user credentials fields in the login Window.


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	==Troubleshooting==		==Troubleshooting==
	In case you get error 6420 then you should configure an ADS.ini file and store it under C:\~~CommitCRM~~ (you can learn more about it [[SQL_Database_Troubleshooting\|here]]).		In case you get error 6420 then you should configure an ADS.ini file and store it under C:\RangerMSP (you can learn more about it [[SQL_Database_Troubleshooting\|here]]).


	[[Category:KB\|Remote Access]]		[[Category:KB\|Remote Access]]

Dina at 19:42, 18 June 2020

2020-06-18T19:42:56Z

← Older revision		Revision as of 19:42, 18 June 2020
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	When working remotely via VPN, the [http://~~www.commitcrm.com~~/products/sql-database/ SQL Database for CommitCRM] add-on is required.		When working remotely via VPN, the [http://{{SERVERNAME}}/products/sql-database/ SQL Database for CommitCRM] add-on is required.

Dina at 10:14, 11 April 2020

2020-04-11T10:14:18Z

← Older revision		Revision as of 10:14, 11 April 2020
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	Run 'Advantage Configuration Utility' on your server and change the following setting for compression to "Internet":		Run 'Advantage Configuration Utility' on your server and change the following setting for compression to "Internet":

	[[File:~~CommitCRM-~~SQL-VPN-Server-Configuration.png]]		[[File:SQL-VPN-Server-Configuration.png]]

	==Troubleshooting==		==Troubleshooting==

Dina: Dina moved page KB: Using CommitCRM with a VPN to KB: Using the software with a VPN

2020-03-22T14:43:00Z

Dina moved page KB: Using CommitCRM with a VPN to KB: Using the software with a VPN

← Older revision	Revision as of 14:43, 22 March 2020
(No difference)

Dina at 20:15, 21 March 2020

2020-03-21T20:15:59Z

← Older revision		Revision as of 20:15, 21 March 2020
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	==Troubleshooting==		==Troubleshooting==
	In case you get error 6420 then you should configure an ADS.ini file and store it under C:\CommitCRM (you can learn more about it [[~~Commit_SQL_Database_Troubleshooting~~\|here]]).		In case you get error 6420 then you should configure an ADS.ini file and store it under C:\CommitCRM (you can learn more about it [[SQL_Database_Troubleshooting\|here]]).


	[[Category:KB\|Remote Access]]		[[Category:KB\|Remote Access]]

Dina at 12:46, 21 July 2016

2016-07-21T12:46:17Z

← Older revision		Revision as of 12:46, 21 July 2016
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	When working remotely via VPN, the [http://www.commitcrm.com/products/sql-database/ SQL ~~database~~] add-on ~~(CSD)~~ is required.		When working remotely via VPN, the [http://www.commitcrm.com/products/sql-database/ SQL Database for CommitCRM] add-on is required.

Sheli: /* Instructions */

2015-01-20T12:18:51Z

Instructions

← Older revision		Revision as of 12:18, 20 January 2015
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	==Instructions==		==Instructions==

	~~To configure a~~ PC to connect over VPN:		'''Each''' remote PC should be configured to connect over VPN as follows:


	# Copy all files from the '''<server>\CommitCRM\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\CommitCRM may be best here.		# Copy all files from the '''<server>\CommitCRM\Client''' folder into a local folder on your remote PC - the user logged into Windows should have full access rights and all privileges to this local folder, so C:\CommitCRM may be best here.
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	#:'''[database]'''		#:'''[database]'''
	#:'''path=<path-to-your-office-server>\CommitCRM\DB\'''		#:'''path=<path-to-your-office-server>\CommitCRM\DB\'''
	# Save and then run the local copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created).		# Save and then run the '''local''' copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created).
	#:		#:
	# Select the ~~‘VPN’~~ option when logging into CommitCRM – this check-box will be displayed just below the user credentials fields in the login Window.		# Select the ‘'''VPN'''’ option when logging into CommitCRM – this check-box will be displayed just below the user credentials fields in the login Window.


			'''Server''' configuration:

			Run 'Advantage Configuration Utility' on your server and change the following setting for compression to "Internet":

			[[File:CommitCRM-SQL-VPN-Server-Configuration.png]]

	==Troubleshooting==		==Troubleshooting==

Robert at 10:32, 11 March 2014

2014-03-11T10:32:44Z

← Older revision		Revision as of 10:32, 11 March 2014
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	# Edit this file and add the following tokens:		# Edit this file and add the following tokens:
	#:'''[database]'''		#:'''[database]'''
	#:'''path=path-to-your-office-server\CommitCRM\DB\'''		#:'''path=<path-to-your-office-server>\CommitCRM\DB\'''
	# Save and then run the local copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created).		# Save and then run the local copy of CommitCRM.exe file (found under C:\CommitCRM\... or the local folder you created).
	#:		#:

Robert at 10:26, 11 March 2014

2014-03-11T10:26:00Z

← Older revision		Revision as of 10:26, 11 March 2014
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			==Troubleshooting==
	In case you get error 6420 then you should configure an ADS.ini file and store it under C:\CommitCRM (you can learn more about it [[Commit_SQL_Database_Troubleshooting\|here]]).		In case you get error 6420 then you should configure an ADS.ini file and store it under C:\CommitCRM (you can learn more about it [[Commit_SQL_Database_Troubleshooting\|here]]).


	[[Category:KB\|Remote Access]]		[[Category:KB\|Remote Access]]