KB: Changing Documents Folder Path - Revision history

Dina at 10:10, 22 May 2023

2023-05-22T10:10:18Z

← Older revision		Revision as of 10:10, 22 May 2023
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	# Run the downloaded program.		# Run the downloaded program.
	# Set the original/old path.		# Set the original/old path.
	# Set the new path of the new server.<br>'''NOTE''': The path should point to the root folder where the documents are stored, e.g. '''<server>/x/y/z/docs/'''		# Set the new path of the new server.<br>'''NOTE''': The path should point to the root folder where the documents are stored, e.g. '''\\<server>\x\y\z\docs\'''
	# Make SURE you end each path you set with a ~~slash~~ ( '''/''' )		# Make SURE you end each path you set with a backslash ( '''\''' )
	# Click Replace		# Click Replace
	# Done.		# Done.
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	## Run the downloaded program		## Run the downloaded program
	## Set the original/old path for the KB Articles		## Set the original/old path for the KB Articles
	## Set the new path in the new server<br>'''NOTE''': The path should point to the root folder where the KB documents are stored <br> e.g. '''<server>/x/y/z/Docs/Knowledge Base/'''		## Set the new path in the new server<br>'''NOTE''': The path should point to the root folder where the KB documents are stored <br> e.g. '''\\<server>\x\y\z\Docs\Knowledge Base\'''
	## Make SURE you end each path you set with a ~~slash~~ ( '''/''' )		## Make SURE you end each path you set with a backslash ( '''\''' )
	## Click Replace		## Click Replace
	## Done.		## Done.

Dina at 08:46, 8 July 2020

2020-07-08T08:46:35Z

← Older revision		Revision as of 08:46, 8 July 2020
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	=Introduction=		=Introduction=
	~~CommitCRM~~ documents are saved in the database including the full path to the file location. When the path to the Documents folder changes (for example when [[Transferring_the_Software_Installation_from_One_Server_to_Another\|transferring your Installation from one server to another]]), you may also need to update the ~~CommitCRM~~ Documents Folder as well.		RangerMSP documents are saved in the database including the full path to the file location. When the path to the Documents folder changes (for example when [[Transferring_the_Software_Installation_from_One_Server_to_Another\|transferring your Installation from one server to another]]), you may also need to update the RangerMSP Documents Folder as well.

	Since the document path is saved in the database, there is a need to actually update the path in the document records.		Since the document path is saved in the database, there is a need to actually update the path in the document records.
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	==Step 1 - Backup Your Database==		==Step 1 - Backup Your Database==
	'''IMPORTANT''': Please backup the ~~CommitCRM~~ folder and sub-folders. [[Backup_and_Restore_FAQ\|Click here]] for more details on backing up your system.		'''IMPORTANT''': Please backup the RangerMSP folder and sub-folders. [[Backup_and_Restore_FAQ\|Click here]] for more details on backing up your system.


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	* Save the utility in folder:		* Save the utility in folder:
	'''<server>\~~CommitCRM~~\Utils'''		'''<server>\RangerMSP\Utils'''

	To run the utility:		To run the utility:
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	# Click Replace		# Click Replace
	# Done.		# Done.
	# Run ~~CommitCRM~~ and make sure the path was updated successfully.		# Run RangerMSP and make sure the path was updated successfully.

	<br>		<br>
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	## Click Replace		## Click Replace
	## Done.		## Done.
	# Run ~~CommitCRM~~ and make sure the path for KB Article documents was updated successfully.		# Run RangerMSP and make sure the path for KB Article documents was updated successfully.

	=See Also=		=See Also=

Dina at 09:33, 19 June 2020

2020-06-19T09:33:45Z

← Older revision		Revision as of 09:33, 19 June 2020
Line 22:		Line 22:


	*If you are using '''version 25 or above''' - [http://~~www.commitcrm.com~~/downloads/CRMChangeDocsPath.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 25 or above''' - [http://{{SERVERNAME}}/downloads/CRMChangeDocsPath.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''version 18 to 24''' - [http://~~www.commitcrm.com~~/downloads/crm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 18 to 24''' - [http://{{SERVERNAME}}/downloads/crm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''version 16 to 17''' - [http://~~www.commitcrm.com~~/downloads/crm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 16 to 17''' - [http://{{SERVERNAME}}/downloads/crm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''version 8 to 15''' - [http://~~www.commitcrm.com~~/downloads/crm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 8 to 15''' - [http://{{SERVERNAME}}/downloads/crm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''version 5.3 to 7.0''' - [http://~~www.commitcrm.com~~/downloads/crm-change-all-docs-path-53.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 5.3 to 7.0''' - [http://{{SERVERNAME}}/downloads/crm-change-all-docs-path-53.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''version 5.0, 5.1 or 5.2''' - [http://~~www.commitcrm.com~~/downloads/crm-change-all-docs-path-50.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 5.0, 5.1 or 5.2''' - [http://{{SERVERNAME}}/downloads/crm-change-all-docs-path-50.exe Click here to download] a utility that will help you modify the path.

	* If you are using a version prior to 5.0, please contact us again for a different link to the program.		* If you are using a version prior to 5.0, please contact us again for a different link to the program.

Dina at 06:08, 9 June 2020

2020-06-09T06:08:04Z

← Older revision		Revision as of 06:08, 9 June 2020
Line 24:		Line 24:
	*If you are using '''version 25 or above''' - [http://www.commitcrm.com/downloads/CRMChangeDocsPath.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 25 or above''' - [http://www.commitcrm.com/downloads/CRMChangeDocsPath.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''version 18 to 24''' - [http://www.commitcrm.com/downloads/~~commitcrm~~-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 18 to 24''' - [http://www.commitcrm.com/downloads/crm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''version 16 to 17''' - [http://www.commitcrm.com/downloads/~~commitcrm~~-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 16 to 17''' - [http://www.commitcrm.com/downloads/crm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''version 8 to 15''' - [http://www.commitcrm.com/downloads/~~commitcrm~~-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 8 to 15''' - [http://www.commitcrm.com/downloads/crm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''version 5.3 to 7.0''' - [http://www.commitcrm.com/downloads/~~commitcrm~~-change-all-docs-path-53.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 5.3 to 7.0''' - [http://www.commitcrm.com/downloads/crm-change-all-docs-path-53.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''version 5.0, 5.1 or 5.2''' - [http://www.commitcrm.com/downloads/~~commitcrm~~-change-all-docs-path-50.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 5.0, 5.1 or 5.2''' - [http://www.commitcrm.com/downloads/crm-change-all-docs-path-50.exe Click here to download] a utility that will help you modify the path.

	* If you are using a version prior to 5.0, please contact us again for a different link to the program.		* If you are using a version prior to 5.0, please contact us again for a different link to the program.

Dina: /* Step 2 - Update the path for existing docs */

2020-06-08T07:31:27Z

Step 2 - Update the path for existing docs

← Older revision		Revision as of 07:31, 8 June 2020
Line 22:		Line 22:


	*If you are using '''version 25 or above''' - [http://www.commitcrm.com/downloads/~~CRM-Rebuild-Indexes~~.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 25 or above''' - [http://www.commitcrm.com/downloads/CRMChangeDocsPath.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''version 18 to 24''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 18 to 24''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.

Dina: /* Step 2 - Update the path for existing docs */

2020-06-08T07:29:06Z

Step 2 - Update the path for existing docs

← Older revision		Revision as of 07:29, 8 June 2020
Line 24:		Line 24:
	*If you are using '''version 25 or above''' - [http://www.commitcrm.com/downloads/CRM-Rebuild-Indexes.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 25 or above''' - [http://www.commitcrm.com/downloads/CRM-Rebuild-Indexes.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''version 18 ~~or above~~''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 18 to 24''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''version 16 to 17''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 16 to 17''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.

Dina: /* Step 2 - Update the path for existing docs */

2020-06-08T07:28:38Z

Step 2 - Update the path for existing docs

← Older revision		Revision as of 07:28, 8 June 2020
Line 22:		Line 22:


	*If you are using '''~~CommitCRM~~ version 18 or above''' - [http://www.commitcrm.com/downloads/~~commitcrm-change-all-docs~~-~~path~~-~~v18~~.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 25 or above''' - [http://www.commitcrm.com/downloads/CRM-Rebuild-Indexes.exe Click here to download] a utility that will help you modify the path.

	*If you are using '''~~CommitCRM~~ version ~~16 to 17~~''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-~~v16~~.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 18 or above''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''~~CommitCRM~~ version 8 to 15''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-~~v8-to-v15~~.exe Click here to download] a utility that will help you modify the path.		*If you are using '''version 16 to 17''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''~~CommitCRM~~ version ~~5.3~~ to ~~7.0~~''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-53.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 8 to 15''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''~~CommitCRM~~ version 5.0, 5.1 or 5.2''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-50.exe Click here to download] a utility that will help you modify the path.		* If you are using '''version 5.3 to 7.0''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-53.exe Click here to download] a utility that will help you modify the path.

			* If you are using '''version 5.0, 5.1 or 5.2''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-50.exe Click here to download] a utility that will help you modify the path.

	* If you are using a version prior to 5.0, please contact us again for a different link to the program.		* If you are using a version prior to 5.0, please contact us again for a different link to the program.

Dina at 14:50, 22 March 2020

2020-03-22T14:50:57Z

← Older revision		Revision as of 14:50, 22 March 2020
Line 1:		Line 1:
	=Introduction=		=Introduction=
	CommitCRM documents are saved in the database including the full path to the file location. When the path to the Documents folder changes (for example when [[~~Transferring_Commit_Installation_from_One_Server_to_Another~~\|transferring your ~~CommitCRM~~ Installation from one server to another]]), you may also need to update the CommitCRM Documents Folder as well.		CommitCRM documents are saved in the database including the full path to the file location. When the path to the Documents folder changes (for example when [[Transferring_the_Software_Installation_from_One_Server_to_Another\|transferring your Installation from one server to another]]), you may also need to update the CommitCRM Documents Folder as well.

	Since the document path is saved in the database, there is a need to actually update the path in the document records.		Since the document path is saved in the database, there is a need to actually update the path in the document records.
Line 70:		Line 70:

	=See Also=		=See Also=
	[[~~Transferring_Commit_Installation_from_One_Server_to_Another~~\|Transferring your ~~CommitCRM~~ Installation from one server to another]]		[[Transferring_the_Software_Installation_from_One_Server_to_Another\|Transferring your Installation from one server to another]]

	[[Category:KB\|Docs]]		[[Category:KB\|Docs]]

Dina: /* Step 2 - Update the path for existing docs */

2018-04-17T13:42:47Z

Step 2 - Update the path for existing docs

← Older revision		Revision as of 13:42, 17 April 2018
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	This utility finds documents that contain the old location and replaces it with the new location.		This utility finds documents that contain the old location and replaces it with the new location.

	*If you are using '''CommitCRM version 16 or above''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.
			*If you are using '''CommitCRM version 18 or above''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v18.exe Click here to download] a utility that will help you modify the path.

			*If you are using '''CommitCRM version 16 to 17''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''CommitCRM version 8 to 15''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.		* If you are using '''CommitCRM version 8 to 15''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.

Dina: /* Step 2 - Update the path for existing docs */

2017-07-20T10:43:53Z

Step 2 - Update the path for existing docs

← Older revision		Revision as of 10:43, 20 July 2017
Line 21:		Line 21:
	This utility finds documents that contain the old location and replaces it with the new location.		This utility finds documents that contain the old location and replaces it with the new location.

	*If you are using '''CommitCRM version 16 or ~~higher~~''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.		*If you are using '''CommitCRM version 16 or above''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v16.exe Click here to download] a utility that will help you modify the path.

	* If you are using '''CommitCRM version 8 to 15''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.		* If you are using '''CommitCRM version 8 to 15''' - [http://www.commitcrm.com/downloads/commitcrm-change-all-docs-path-v8-to-v15.exe Click here to download] a utility that will help you modify the path.