GFI MAX Link - Revision history

Dina at 08:11, 8 July 2020

2020-07-08T08:11:22Z

Dina at 11:11, 10 May 2020

2020-05-10T11:11:44Z

← Older revision		Revision as of 11:11, 10 May 2020
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	# In the Accounts Window, go to Accounts > Tools > GFI MAX Links Manager.		# In the Accounts Window, go to Accounts > Tools > GFI MAX Links Manager.
	# In the Wizard which opens you can find a list of available un-linked Sites from GFI MAX . This list gets updated every hour. In case you receive a message about a missing file, this means the initial setup hasn't been completed yet. For more details refer to [[GFI_MAX_Link#Download_Sites_and_Devices_Files\|Download Sites and Devices Files]].		# In the Wizard which opens you can find a list of available un-linked Sites from GFI MAX . This list gets updated every hour. In case you receive a message about a missing file, this means the initial setup hasn't been completed yet. For more details refer to [[GFI_MAX_Link#Download_Sites_and_Devices_Files\|Download Sites and Devices Files]].
	# Select the Site you want to link, and click Next. The following screen appears: <br>[[File:~~GFI_MAX_link_account_wizard_step_2~~.png]]<br>		# Select the Site you want to link, and click Next. The following screen appears: <br>[[File:RMM_MAX_link_account_wizard_step_2.png]]<br>
	# In the above screen you should choose the CommitCRM Account to be linked to the external record:		# In the above screen you should choose the CommitCRM Account to be linked to the external record:
	## Find the parallel Account(**) using the search options:		## Find the parallel Account(**) using the search options:
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	# In the Assets Window, go to ''Assets > Tools > GFI MAX Links Manager''.		# In the Assets Window, go to ''Assets > Tools > GFI MAX Links Manager''.
	# In the Wizard which opens you can find a list of available un-linked Devices from GFI MAX. This list gets updated every hour.		# In the Wizard which opens you can find a list of available un-linked Devices from GFI MAX. This list gets updated every hour.
	# Select the Device you want to link, and click Next. The following screen appears:<br>[[File:~~GFI_MAX_link_asset_wizard_step_2~~.~~gif~~]]<br>		# Select the Device you want to link, and click Next. The following screen appears:<br>[[File:RMM_MAX_link_asset_wizard_step_2.png]]<br>
	#Find Asset:		#Find Asset:
	##Find the equivalent Asset using the search options:		##Find the equivalent Asset using the search options:

Dina: /* Install CommitCRM RMM Server Service */

2016-12-18T11:27:48Z

Install CommitCRM RMM Server Service

← Older revision		Revision as of 11:27, 18 December 2016
Line 84:		Line 84:
	#Make sure to allow the CommitCRM RMM Server Service in your DEP settings.		#Make sure to allow the CommitCRM RMM Server Service in your DEP settings.

	This part of the installation should be performed on the server itself.		'''This part of the installation should be performed on the server itself.

	~~When logged in to the server with a Window's Administrator account, run the installer from:~~

	<~~Installation_DIR~~>\CommitCRM~~\Utils\Install\InstallServerSideWindowsServices.exe~~		<u>Automatic installation</u>       (requires CommitCRM 14 and up)

	OR		Log in to to your Server with a Window's Administrator account and run the installer from:

			<blockquote>'''''<Installation_DIR>\CommitCRM\Utils\Install\InstallServerSideWindowsServices.exe'''''</blockquote>
			<br>

			OR   -  <br><br>
			<u>Manual installation</u>
			# Open a command prompt window: Right-click the command prompt icon and and choose 'Run As Adminsitrator'.
			# Type the following command:<br><blockquote><tt> <Installation_DIR>\CommitCRM\RMM\CommitRMMServer.exe -install</tt></blockquote><u>Note</u>: The <Installation_Dir> must refer to a LOCAL server path (e.g. C:\ or D:\Software, etc.) and NOT to a shared network name/path.
			# Wait for a success message to appear, indicating the service was installed successfully.
			# Open the Windows Services Management windows from <i>Control Panel > Administration Tools > Services</i>.
			# Verify that a Window's service called '''CommitCRM RMM Server''' is now displayed the services list.
			# If the service is not there, make sure again that you are running the command prompt Window using 'Run as Administrator' and try again.

	~~Open a command prompt window and enter the following command:~~

	~~<Installation_DIR>\CommitCRM\RMM\CommitRMMServer.exe '''-install'''~~

	~~''Note: The <Insallation_Dir> must refer to a LOCAL server path (e.g. c:\ or D:\Software, etc.) and NOT to a shared network name/path.''~~

	A Window's service called '''CommitCRM RMM Server''' is now displayed in the system services management window (Control Panel > Administration Tools > Services). If the service is not displayed, make sure you are running the command prompt "As Administrator".
	~~<br><br>~~
	'''Start Service''':<br>		'''Start Service''':<br>
	Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically with a ''Delayed Start'' ('''Startup type > Automatic Delayed Start''') each time the server is restarted.		Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically with a ''Delayed Start'' ('''Startup type > Automatic Delayed Start''') each time the server is restarted.

Dina at 10:48, 14 December 2016

2016-12-14T10:48:30Z

Show changes

Dina: /* Install CommitCRM RMMServer Service */

2016-12-14T10:13:37Z

Install CommitCRM RMMServer Service

← Older revision		Revision as of 10:13, 14 December 2016
Line 85:		Line 85:

	This part of the installation should be performed on the server itself.		This part of the installation should be performed on the server itself.
	When logged in to the server with a Window's Administrator account, ~~open~~ a command prompt window and enter the following command:
			When logged in to the server with a Window's Administrator account, run the installer from:

			<Installation_DIR>\CommitCRM\Utils\Install\InstallServerSideWindowsServices.exe

			OR

			Open a command prompt window and enter the following command:

	<Installation_DIR>\CommitCRM\RMM\CommitRMMServer.exe '''-install'''		<Installation_DIR>\CommitCRM\RMM\CommitRMMServer.exe '''-install'''
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	''Note: The <Insallation_Dir> must refer to a LOCAL server path (e.g. c:\ or D:\Software, etc.) and NOT to a shared network name/path.''		''Note: The <Insallation_Dir> must refer to a LOCAL server path (e.g. c:\ or D:\Software, etc.) and NOT to a shared network name/path.''

	A Window's service called ~~CommitRMMServer~~ is now displayed in the system services management window (Control Panel > Administration Tools > Services). If the service is not displayed, make sure you are running the command prompt "As Administrator".		A Window's service called '''CommitRMM Server''' is now displayed in the system services management window (Control Panel > Administration Tools > Services). If the service is not displayed, make sure you are running the command prompt "As Administrator".
	<br><br>		<br><br>
	'''Start Service''':<br>		'''Start Service''':<br>

Dina: /* Install CommitCRM RMMServer Service */

2016-02-21T14:30:33Z

Install CommitCRM RMMServer Service

← Older revision		Revision as of 14:30, 21 February 2016
Line 94:		Line 94:
	<br><br>		<br><br>
	'''Start Service''':<br>		'''Start Service''':<br>
	Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically with a ''Delayed Start''('''Startup type > Automatic Delayed Start''') each time the server is restarted.		Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically with a ''Delayed Start'' ('''Startup type > Automatic Delayed Start''') each time the server is restarted.

	<br>		<br>

Dina: /* Install CommitCRM RMMServer Service */

2016-02-21T14:30:00Z

Install CommitCRM RMMServer Service

← Older revision		Revision as of 14:30, 21 February 2016
Line 94:		Line 94:
	<br><br>		<br><br>
	'''Start Service''':<br>		'''Start Service''':<br>
	Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically with a 'Delayed Start'(Startup type > Automatic Delayed Start) each time the server is restarted.		Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically with a ''Delayed Start''('''Startup type > Automatic Delayed Start''') each time the server is restarted.

	<br>		<br>

Dina: /* Install CommitCRM RMMServer Service */

2016-02-21T10:12:42Z

Install CommitCRM RMMServer Service

← Older revision		Revision as of 10:12, 21 February 2016
Line 94:		Line 94:
	<br><br>		<br><br>
	'''Start Service''':<br>		'''Start Service''':<br>
	Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically (Startup type > Automatic) each time the server is restarted.		Using the Window's Services Management window start the service (right-click > Start). Make sure that it is set to start automatically with a 'Delayed Start'(Startup type > Automatic Delayed Start) each time the server is restarted.

	<br>		<br>

Robert: /* Uninstall CommitCRM RMMServer Service */

2014-09-02T11:07:14Z

Uninstall CommitCRM RMMServer Service

← Older revision		Revision as of 11:07, 2 September 2014
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	# Restart CommitCRM RMMServer Service.		# Restart CommitCRM RMMServer Service.

	==Uninstall CommitCRM ~~RMMServer~~ Service==		==Uninstall CommitCRM RMM Server Service==

	Should you ever need to uninstall the RMM Server service, follow this procedure:		Should you ever need to uninstall the RMM Server service, follow this procedure:

Robert: /* CommitCRM Setup */

2014-09-02T10:30:15Z

CommitCRM Setup

@@ Line 144: / Line 144: @@
 # Change the value for ''ProcessGFIMAXUpdatesQueue'' to Y (by default it's set to N in order to allow user first to perform links between GFI MAX sites/devices to CommitCRM).
 # Restart CommitCRM RMMServer Service.
 <br>