Alerts Server Troubleshooting - Revision history

Dina at 07:46, 8 July 2020

2020-07-08T07:46:47Z

Dina: Dina moved page Commit Alerts Server Troubleshooting to Alerts Server Troubleshooting

2020-03-21T18:44:27Z

Dina moved page Commit Alerts Server Troubleshooting to Alerts Server Troubleshooting

← Older revision	Revision as of 18:44, 21 March 2020
(No difference)

Dina at 18:41, 21 March 2020

2020-03-21T18:41:47Z

← Older revision		Revision as of 18:41, 21 March 2020
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	{{troubleshooting}}		{{troubleshooting}}
	*[[~~Commit~~ Alerts Server Troubleshooting#Checking Alerts Server Configuration\|Checking Alerts Server Configuration]]		*[[Alerts Server Troubleshooting#Checking Alerts Server Configuration\|Checking Alerts Server Configuration]]
	*[[~~Commit~~ Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[~~Commit~~ Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[~~Commit~~ Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]

Robert: /* Checking Alerts Server Configuration */

2014-02-13T09:59:22Z

Checking Alerts Server Configuration

← Older revision		Revision as of 09:59, 13 February 2014
Line 12:		Line 12:
	<br>To run it go to '''Settings > CommitCRM Alerts Server > Configuration Check''' and click the Run button.		<br>To run it go to '''Settings > CommitCRM Alerts Server > Configuration Check''' and click the Run button.

			[[File:Alerts-server-checks.png]]

			<br>

	====='''I set my user to receive Alerts but I do not get any email alerts'''=====		====='''I set my user to receive Alerts but I do not get any email alerts'''=====

Robert at 12:33, 4 February 2014

2014-02-04T12:33:28Z

← Older revision		Revision as of 12:33, 4 February 2014
Line 1:		Line 1:
	{{troubleshooting}}		{{troubleshooting}}
			*[[Commit Alerts Server Troubleshooting#Checking Alerts Server Configuration\|Checking Alerts Server Configuration]]
	*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[Commit Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Commit Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]


			====='''Checking Alerts Server Configuration'''=====

			New in version 7 is a utility to check that your Alerts Server configuration and Alerts settings are defined correctly. If you've followed the instructions to [[Alerts Server#CommitCRM Alerts Setup\|setup]] the Alerts but still you, your employees or your customers are not getting alerts then this utility will scan for a range of problems and suggest how to resolve any that may be found.

			<br>To run it go to '''Settings > CommitCRM Alerts Server > Configuration Check''' and click the Run button.

Robert at 13:28, 29 August 2013

2013-08-29T13:28:00Z

← Older revision		Revision as of 13:28, 29 August 2013
Line 2:		Line 2:
	*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[Commit Alerts Server Troubleshooting#I made changes in ~~Commit~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in ~~Commit~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Commit Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]

Robert at 13:54, 28 August 2013

2013-08-28T13:54:59Z

← Older revision		Revision as of 13:54, 28 August 2013
Line 9:		Line 9:
	'''Solution:''' You should check the following options:		'''Solution:''' You should check the following options:
	#It can take up to 10 minutes for new Alerts preferences to take effect. You can wait, or restart the CommitCRM Server service in order for the settings to take effect immediately.		#It can take up to 10 minutes for new Alerts preferences to take effect. You can wait, or restart the CommitCRM Server service in order for the settings to take effect immediately.
	#Make sure your system administrator has activated the system alerts (set the system to ON using the ServerConfig utility) and that the ~~CommitServer~~ Windows service is running).		#Make sure your system administrator has activated the system alerts (set the system to ON using the ServerConfig utility) and that the CommitCRM Server Windows service is running).
	#When testing the alerts, note that you will not receive Alerts for changes you have made. You should perform the changes with a different CommitCRM user.		#When testing the alerts, note that you will not receive Alerts for changes you have made. You should perform the changes with a different CommitCRM user.

Line 15:		Line 15:

	'''Solution: '''In some cases, old settings already created wrong email alerts which are "stuck" in the outgoing queue and prevent the system from going on to the new alerts. In this case, you should first cleanup the outgoing queue:		'''Solution: '''In some cases, old settings already created wrong email alerts which are "stuck" in the outgoing queue and prevent the system from going on to the new alerts. In this case, you should first cleanup the outgoing queue:
	#Stop ~~CommitServer~~ service		#Stop CommitCRM Server service
	#Run <server>\CommitCRM\Server\ServerConfig and make sure all settings are correct. Check that the "From Email Address" is correct. Save any changes you make.		#Run <server>\CommitCRM\Server\ServerConfig and make sure all settings are correct. Check that the "From Email Address" is correct. Save any changes you make.
	#To delete old pending alerts, delete all the files in the following folder: <server>\CommitCRM\Server\QSysEDOutbox\		#To delete old pending alerts, delete all the files in the following folder: <server>\CommitCRM\Server\QSysEDOutbox\
	#Restart ~~CommitServer~~ service and verify email alerts are being sent		#Restart CommitCRM Server service and verify email alerts are being sent

	For more Outgoing Emails troubleshooting, please refer to the [[Troubleshooting#Email Connector Installation Troubleshooting\|Email Connector Troubleshooting section below]] (both the Email Connector and the Alerts Server use the same Outgoing mechanism).		For more Outgoing Emails troubleshooting, please refer to the [[Troubleshooting#Email Connector Installation Troubleshooting\|Email Connector Troubleshooting section below]] (both the Email Connector and the Alerts Server use the same Outgoing mechanism).

Robert at 10:07, 28 August 2013

2013-08-28T10:07:21Z

← Older revision		Revision as of 10:07, 28 August 2013
Line 8:		Line 8:

	'''Solution:''' You should check the following options:		'''Solution:''' You should check the following options:
	#It can take up to 10 minutes for new Alerts preferences to take effect. You can wait, or restart the ~~Commit~~ Server service in order for the settings to take effect immediately.		#It can take up to 10 minutes for new Alerts preferences to take effect. You can wait, or restart the CommitCRM Server service in order for the settings to take effect immediately.
	#Make sure your system administrator has activated the system alerts (set the system to ON using the ServerConfig utility) and that the CommitServer Windows service is running).		#Make sure your system administrator has activated the system alerts (set the system to ON using the ServerConfig utility) and that the CommitServer Windows service is running).
	#When testing the alerts, note that you will not receive Alerts for changes you have made. You should perform the changes with a different ~~Commit~~ user.		#When testing the alerts, note that you will not receive Alerts for changes you have made. You should perform the changes with a different CommitCRM user.

	====='''I checked all of the settings, the alerts system is activated, and and I still don't get email alerts'''=====		====='''I checked all of the settings, the alerts system is activated, and and I still don't get email alerts'''=====
Line 16:		Line 16:
	'''Solution: '''In some cases, old settings already created wrong email alerts which are "stuck" in the outgoing queue and prevent the system from going on to the new alerts. In this case, you should first cleanup the outgoing queue:		'''Solution: '''In some cases, old settings already created wrong email alerts which are "stuck" in the outgoing queue and prevent the system from going on to the new alerts. In this case, you should first cleanup the outgoing queue:
	#Stop CommitServer service		#Stop CommitServer service
	#Run <server>\~~Commit~~\Server\ServerConfig and make sure all settings are correct. Check that the "From Email Address" is correct. Save any changes you make.		#Run <server>\CommitCRM\Server\ServerConfig and make sure all settings are correct. Check that the "From Email Address" is correct. Save any changes you make.
	#To delete old pending alerts, delete all the files in the following folder: <server>\~~Commit~~\Server\QSysEDOutbox\		#To delete old pending alerts, delete all the files in the following folder: <server>\CommitCRM\Server\QSysEDOutbox\
	#Restart CommitServer service and verify email alerts are being sent		#Restart CommitServer service and verify email alerts are being sent

	For more Outgoing Emails troubleshooting, please refer to the [[Troubleshooting#Email Connector Installation Troubleshooting\|Email Connector Troubleshooting section below]] (both the Email Connector and the Alerts Server use the same Outgoing mechanism).		For more Outgoing Emails troubleshooting, please refer to the [[Troubleshooting#Email Connector Installation Troubleshooting\|Email Connector Troubleshooting section below]] (both the Email Connector and the Alerts Server use the same Outgoing mechanism).

	====='''I made changes in ~~Commit~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts'''=====		====='''I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts'''=====

	'''Solution: '''You only receive Alerts for changes made by other people. When you make a change in the system on entities related to you (e.g. you assign yourself a new Ticket), you will not receive an Alert.		'''Solution: '''You only receive Alerts for changes made by other people. When you make a change in the system on entities related to you (e.g. you assign yourself a new Ticket), you will not receive an Alert.
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	==See Also==		==See Also==
	*[[Alerts Server\|~~Commit~~ Alerts Server]]		*[[Alerts Server\|CommitCRM Alerts Server]]
	*[[Troubleshooting]]		*[[Troubleshooting]]

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
	__NOTOC__		__NOTOC__

Yarden at 10:33, 17 August 2009

2009-08-17T10:33:24Z

← Older revision		Revision as of 10:33, 17 August 2009
Line 1:		Line 1:
			{{troubleshooting}}
	*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]

Yarden at 08:49, 11 August 2009

2009-08-11T08:49:10Z

← Older revision		Revision as of 08:49, 11 August 2009
Line 1:		Line 1:
	*[[Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[Troubleshooting#I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Commit Alerts Server Troubleshooting#I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]

← Older revision		Revision as of 18:41, 21 March 2020
Line 1:		Line 1:
	{{troubleshooting}}		{{troubleshooting}}
	*[[~~Commit~~ Alerts Server Troubleshooting#Checking Alerts Server Configuration\|Checking Alerts Server Configuration]]		*[[Alerts Server Troubleshooting#Checking Alerts Server Configuration\|Checking Alerts Server Configuration]]
	*[[~~Commit~~ Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[~~Commit~~ Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[~~Commit~~ Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]

← Older revision		Revision as of 13:28, 29 August 2013
Line 2:		Line 2:
	*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[Commit Alerts Server Troubleshooting#I made changes in ~~Commit~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in ~~Commit~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Commit Alerts Server Troubleshooting#I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in CommitCRM (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]

← Older revision		Revision as of 08:49, 11 August 2009
Line 1:		Line 1:
	*[[Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Commit Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Commit Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[Troubleshooting#I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Commit Alerts Server Troubleshooting#I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in Commit (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]

← Older revision		Revision as of 07:46, 8 July 2020
Line 3:		Line 3:
	*[[Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]		*[[Alerts Server Troubleshooting#I set my user to receive Alerts but I do not get any email alerts\|I set my user to receive Alerts but I do not get any email alerts]]
	*[[Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]		*[[Alerts Server Troubleshooting#I checked all of the settings, the alerts system is activated, and and I still don't get email alerts\|I checked all of the settings, the alerts system is activated, and and I still don't get email alerts]]
	*[[Alerts Server Troubleshooting#I made changes in ~~CommitCRM~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in ~~CommitCRM~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]		*[[Alerts Server Troubleshooting#I made changes in RangerMSP (i.e. added a new Ticket, etc.) and I am not getting any Alerts\|I made changes in RangerMSP (i.e. added a new Ticket, etc.) and I am not getting any Alerts]]


	====='''Checking Alerts Server Configuration'''=====		====='''Checking Alerts Server Configuration'''=====

	New in version 7 is a utility to check that your Alerts Server configuration and Alerts settings are defined correctly. If you've followed the instructions to [[Alerts Server#~~CommitCRM~~ Alerts Setup\|setup]] the Alerts but still you, your employees or your customers are not getting alerts then this utility will scan for a range of problems and suggest how to resolve any that may be found.		New in version 7 is a utility to check that your Alerts Server configuration and Alerts settings are defined correctly. If you've followed the instructions to [[Alerts Server#RangerMSP Alerts Setup\|setup]] the Alerts but still you, your employees or your customers are not getting alerts then this utility will scan for a range of problems and suggest how to resolve any that may be found.

	<br>To run it go to '''Settings > ~~CommitCRM~~ Alerts Server > Configuration Check''' and click the Run button.		<br>To run it go to '''Settings > RangerMSP Alerts Server > Configuration Check''' and click the Run button.

	[[File:Alerts-server-checks.png]]		[[File:Alerts-server-checks.png]]
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	'''Solution:''' You should check the following options:		'''Solution:''' You should check the following options:
	#It can take up to 10 minutes for new Alerts preferences to take effect. You can wait, or restart the ~~CommitCRM~~ Server service in order for the settings to take effect immediately.		#It can take up to 10 minutes for new Alerts preferences to take effect. You can wait, or restart the RangerMSP Server service in order for the settings to take effect immediately.
	#Make sure your system administrator has activated the system alerts (set the system to ON using the ServerConfig utility) and that the ~~CommitCRM~~ Server Windows service is running).		#Make sure your system administrator has activated the system alerts (set the system to ON using the ServerConfig utility) and that the RangerMSP Server Windows service is running).
	#When testing the alerts, note that you will not receive Alerts for changes you have made. You should perform the changes with a different ~~CommitCRM~~ user.		#When testing the alerts, note that you will not receive Alerts for changes you have made. You should perform the changes with a different RangerMSP user.

	====='''I checked all of the settings, the alerts system is activated, and and I still don't get email alerts'''=====		====='''I checked all of the settings, the alerts system is activated, and and I still don't get email alerts'''=====

	'''Solution: '''In some cases, old settings already created wrong email alerts which are "stuck" in the outgoing queue and prevent the system from going on to the new alerts. In this case, you should first cleanup the outgoing queue:		'''Solution: '''In some cases, old settings already created wrong email alerts which are "stuck" in the outgoing queue and prevent the system from going on to the new alerts. In this case, you should first cleanup the outgoing queue:
	#Stop ~~CommitCRM~~ Server service		#Stop RangerMSP Server service
	#Run <server>\~~CommitCRM~~\Server\ServerConfig and make sure all settings are correct. Check that the "From Email Address" is correct. Save any changes you make.		#Run <server>\RangerMSP\Server\ServerConfig and make sure all settings are correct. Check that the "From Email Address" is correct. Save any changes you make.
	#To delete old pending alerts, delete all the files in the following folder: <server>\~~CommitCRM~~\Server\QSysEDOutbox\		#To delete old pending alerts, delete all the files in the following folder: <server>\RangerMSP\Server\QSysEDOutbox\
	#Restart ~~CommitCRM~~ Server service and verify email alerts are being sent		#Restart RangerMSP Server service and verify email alerts are being sent

	For more Outgoing Emails troubleshooting, please refer to the [[Troubleshooting#Email Connector Installation Troubleshooting\|Email Connector Troubleshooting section below]] (both the Email Connector and the Alerts Server use the same Outgoing mechanism).		For more Outgoing Emails troubleshooting, please refer to the [[Troubleshooting#Email Connector Installation Troubleshooting\|Email Connector Troubleshooting section below]] (both the Email Connector and the Alerts Server use the same Outgoing mechanism).

	====='''I made changes in ~~CommitCRM~~ (i.e. added a new Ticket, etc.) and I am not getting any Alerts'''=====		====='''I made changes in RangerMSP (i.e. added a new Ticket, etc.) and I am not getting any Alerts'''=====

	'''Solution: '''You only receive Alerts for changes made by other people. When you make a change in the system on entities related to you (e.g. you assign yourself a new Ticket), you will not receive an Alert.		'''Solution: '''You only receive Alerts for changes made by other people. When you make a change in the system on entities related to you (e.g. you assign yourself a new Ticket), you will not receive an Alert.
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	==See Also==		==See Also==
	*[[Alerts Server\|~~CommitCRM~~ Alerts Server]]		*[[Alerts Server\|RangerMSP Alerts Server]]
	*[[Troubleshooting]]		*[[Troubleshooting]]

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
	__NOTOC__		__NOTOC__