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RangerMSP User Question*
We are currently looking at your software and had a couple of questions. 1: Can techs in the field modify existing service tickets and/or add new ones? 2: Can they update a customer equipment list? -- * Question received by email and shared here for the benefit of our users. |
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Answer
Yes, definitely. Using Web interface techs can modify exiting tickets, add new ones, and basically perform a lot more - manage accounts, assets, log time, log parts used on a job, see the billing contract details, and more - all as per their user privileges and access right settings allow. Using the Web interface techs can also manage customer equipment list, known as Assets in RangerMSP. |
