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Would anyone have some MS Access reports they would like to share? I'm having a real challenge getting presentable reports out ofCommitCRM. I'm looking for Ticket Problem, Resolution and Charges with details. The reports I am trying to work with have the notes and details jumbled up in a four inch box that scrolls upto a half page if a techinican is diligent about entering detailed work descriptions. I know I can fuss with it, but believe I would have more control with Access or Crystal Reports. I haven't had the need for Crystal for years and its very expensive, but Access comes with the Microsoft Partner program and seems like a viable solution to have some modern client facing reports. Frankly I have been hesitent to present these reports to clients but now I have two nice accounts that are demanding this. No offence, but I don't want to hand them a bunch of schlockey looking printouts. Hey while I am on the report subject, the ability to generate HTML reports would be nice and I believe Access will due this. My ultimate goal is to be able to generate these reports for all clients with the click of a button, dump them to HTML folders for each client and be accessed in the CommitCRM client portal.
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