RangerMSP Business Automation for successful ITs

August 7th, 2017, 07:20 AM
Posts: 942
Here's the email template we use for survey results. This gets sent on ticket completion.
August 7th, 2017, 10:49 AM
Posts: 477
Thanks Luke
September 15th, 2017, 11:16 AM
Posts: 3
Hi Luke, How do you get this working. I see a adt file does it pertain to commitcrm?
September 18th, 2017, 08:02 AM
Posts: 942

You will go to Settings->Email Templates. Click "Import" in the menu bar. Choose the ZIP file, and you should see the new email template show up in your email templates list.
November 11th, 2018, 06:55 AM
Posts: 41
Thanks for sharing. I wish we could be more action in this area. It would be interesting to see how others format their tickets.
January 22nd, 2019, 05:17 PM
Posts: 188
What are you using on the backend for the link on the email? Survey Monkey or something custom?

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