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i am trying to modify a report as the bar showing customer name hides the dates listed above it.
it is the time spent and time charged by accounts and employees report when I try to copy i get This is a special system report and it can't be copied when i hit the design button i get copy the system report to a customized report and the select to design the newly created report. somewhat of a catch-22 and advise? TIA |
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Thanks for asking.
While probably 98% of the system reports can be copied and customized, there are indeed a few reports that cannot be copied. The reason for this is that these weren't implemented using the standard Report Designer but rather were implemented by custom coding them due to a special requirements. Please email us (support@) a PDF sample of the dates-get-hidden issue you see and we'll see if/how we can resolve this in a future release. Hope this helps. |
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Received and reviewed. Thanks.
We see that there's a glitch with this report that when there's no logo/company-header set for reports, the header height is fixed unlike dynamic. We will fix that for our coming new version. In the meantime you can consider adding a report header to bypass this (Tools > Options > Reports tab). Hope this helps. |
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We are having the same issue: "This is a special system report and it can't be copied"
When I hit the design button I get: "Copy the system report to a customized report and the select to design the newly created report." Is there any way to modify this report? Please advise. |
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The high majority of reports can be copied and customized.
There are a few reports that do not support this option, as they highly depend on dedicated programming code that implements special attributes they may have. Unfortunately at this time such reports cannot be modified. Thanks for asking. We'll be happy to hear about the specific changes you were after, and possibly include these in a future release. Thanks. |