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July 27th, 2012, 10:56 AM
chumbert
 
Posts: 22
When I upgraded from 5.6 to 5.7 CommitCRM would hang for minutes at a time. It took a few days for you guys to sort it out.... Now I have tried to upgrade to version 6 and am really

As it was upgrading, I got an error:

"MainTbl: Error7008: The specified table, memo file or index file was unable to be opened Notebook.ADT

Have tried 2 more times, same result.... big problem is that when I try to login to 5.7 now, get an error

"Oooooops....

The following message has been recorded:

DatNoteBookTbl: Error 5016: Advantage could not find an index order with the specified name....

Blah blah blah"

Anyway, now we are stuck without CommitCRM and do about 30-40 tickets per day..... This really needs to be fixed quickly..... I need CommitCRM to work for us to work!

Thanks

Last edited by chumbert : July 27th, 2012 at 10:58 AM. Reason: added line
 
July 27th, 2012, 11:30 AM
Support Team
 
Posts: 7,514
The 7008 error means that you probably have another program (3rd party or custom developed) that is accessing the RangerMSP files. You should close everything (none-RangerMSP native apps) before upgrading.

To move forward the question is whether the upgrade itself completed successfully and that you cannot run RangerMSP now - OR - that the upgrade program couldn't run.

Please advise and we will provide further information.
 
July 28th, 2012, 01:31 AM
chumbert
 
Posts: 22
Not running any 3rd party software accessing CommitCRM..... but not sure how, but finally installed it.... thanks!
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