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November 3rd, 2016, 03:17 PM
LFITServices
 
Posts: 41
Is it normal for the CommitCRM backup to take 1-3 hours? It is really putting off when it comes to performing a manual backup.
 
November 3rd, 2016, 07:55 PM
nattivillin
 
Posts: 1,146
I would ask how big your backup file is, but using the SQL version, for us it takes like 5 minutes (if that.)
 
November 4th, 2016, 06:05 AM
Support Team
 
Posts: 7,514
Mmm, no, it should not take that long even in cases that you do not use SQL. Please email us your RangerMSP log files for review, maybe there's something there. Also, how big is your \Db folder?
 
November 4th, 2016, 11:01 AM
LFITServices
 
Posts: 41
Ok. I didn't think so. We do use the ADS server. Thanks for the reply.
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