RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
January 5th, 2010, 01:16 PM
Yaredo
 
Posts: 34
Support.

I have changed what the customers can view in tools> web interface and unchecked charges(view)
But logging in as a customer in the web interface : I can still view the charges..
I have waited more than 25 minutes to changes take effect, Have logged out and logged back in ..
Still the charges are there.

Is there a solution?
 
January 5th, 2010, 01:20 PM
Support Team
 
Posts: 7,520
Hi Jared,

Thanks for posting this.
In order for the changes to the Web Interface Permissions to take effect, we suggest restarting the RangerMSPWebInterface Service, and then logging in as a customer.

Let us know how this goes.

Regards,
Neta
 
January 6th, 2010, 07:08 PM
Yaredo
 
Posts: 34
Thanks
It worked


Thank you very much.
Reply





All times are GMT -6. The time now is 10:08 PM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.