RangerMSP Business Automation for successful ITs

 
December 8th, 2020, 11:40 AM
nattivillin
 
Posts: 1,146
I keep getting an error in ranger when it tries to sync's my calendar that says:

Error Synching Appointments 1205

The sync state generation is not found, generation=658: highest 766
v1.02500.25-1.2.25002.30

I missed an appointment today and the (Calendar?) tab says last Sync 10/9/20.
 
December 8th, 2020, 01:47 PM
Support Team
 
Posts: 7,510
Thank you for posting this.

Please try to manually sync in the application once.

In case you'll see the same message, please perform a Slow Sync as displayed below.
If there still will be an issue, please zip the folder \Logs and email it to us.


Hope this helps.
 
December 8th, 2020, 03:55 PM
nattivillin
 
Posts: 1,146
I get the message when I tried to sync manually.

Slow sync seems to be running. Up to 1216 items (of some sort).
 
December 8th, 2020, 03:58 PM
nattivillin
 
Posts: 1,146
Looks like it worked. I see appointments on my calendar. Now auto sync will continue to work?
 
December 9th, 2020, 06:01 AM
Support Team
 
Posts: 7,510
Thank you for the update! Yep, the auto sync is expected to work properly.
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