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December 23rd, 2014, 08:15 AM
wsandwith
 
Posts: 65
is there a way to delete all data without losing preferences? or do I need to start from scratch? and if I need to start from scratch do I need a different install code or can I reuse the original one?
 
December 23rd, 2014, 08:16 AM
wsandwith
 
Posts: 65
I should add we are using the SQL version
 
December 23rd, 2014, 08:34 AM
Support Team
 
Posts: 7,514
You can delete or deactivate the records you no longer need, however, in case you really need to wipe out all data and start from scratch this will will require a new installation and a new activation and your preferences/settings/configurations will be lost during this process.

Hope this helps.
 
December 23rd, 2014, 08:43 AM
wsandwith
 
Posts: 65
ok, can I reuse my commit and SQL codes after the total wipe?
 
December 23rd, 2014, 08:47 AM
Support Team
 
Posts: 7,514
You will need to contact our support directly to discuss this, in general new activation codes will have to be provided after following the required procedure.

Thanks!
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