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February 26th, 2009, 11:18 PM
Rohizam
 
Posts: 43
Hi,

I think i messup the asset importing. I know that i cannot remove the asset all at once even though im still on preparing stage.

Can i do a re-installation and use the same license and codes that were given to me?
 
February 27th, 2009, 06:27 AM
Support Team
 
Posts: 7,514
Rohizam,

No, reinstalling is not the best option in this case and we do not recommend on doing this as it can be problematic.

In case you have a recent backup of the system (it's always recommended to backup before performing an import, as advised by the system) you may be able to restore the data rather than reinstall.

In any case, please contact us directly at Support @ for further assistance in this matter.

Sherry
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