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Email template with survey

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    Email template with survey

    Here's the email template we use for survey results. This gets sent on ticket completion.
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    Re: Email template with survey

    Thanks Luke

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      Re: Email template with survey

      Hi Luke, How do you get this working. I see a adt file does it pertain to commitcrm?

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        Re: Email template with survey

        Hello,

        You will go to Settings->Email Templates. Click "Import" in the menu bar. Choose the ZIP file, and you should see the new email template show up in your email templates list.

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          Re: Email template with survey

          Thanks for sharing. I wish we could be more action in this area. It would be interesting to see how others format their tickets.

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            Re: Email template with survey

            What are you using on the backend for the link on the email? Survey Monkey or something custom?

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