Is there any settings in user privileges that prevents APPOINTMENTS made in dispatch from being deleted? I know there are settings for tickets but i cannot find where appointments can be prevented from being deleted.
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Deleting Appointments
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computersolutions
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Deleting Appointments
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Support Team
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Re: Deleting Appointments
A technician can always manage their own Calendar, this includes inserting, editing and deleting appointments. There is no way to prevent this. However, the system does include the privilege option to select whether or not a user can see other users/employees calendars. Preventing such access will end up with them not being able to delete other users appointments. Besides, I'll take a note about this requirement as it makes sense to have a more granular control over this, like the options that already exist for other areas.
Hope this helps.
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