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we are getting this error regardless of the workstation we try to install the upgrade on:
Backup stopped (2) could not back up the following files: M:\CommitCRM2015\CommitCRM\Client\Mainbrace2015.qb w(32) M:\CommitCRM2015\CommitCRM\Client\Mainbrace2015.qb w.TLG(32) M:\CommitCRM2015\CommitCRM\Client\*.* Obviously it has something to do with our quickbooks file, but does not give any more information Can you tell us what to do to fix this? |
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Is it possible that you store the QuickBooks company file under the RangerMSP folder tree on the server? If so - it should not be there.
Moving forward - restart the server and verify that no one opens QuickBooks. Then - move the QuickBooks company file outside of the RangerMSP folder tree. Run the upgrade program. |
