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June 22nd, 2010, 06:30 AM
Support Team
Posts: 7,483
Welcome to the Reports Sharing Center!

Starting with RangerMSP 5.4 you can easily share customized Reports in this forum.

In a nutshell
Each customized Report in RangerMSP can be exported to a file, and uploaded to this community sharing forum.
Use this forum to upload your customized Reports to benefit the community and to download customized Reports (uploaded by other members) and import them into your RangerMSP application.

By sharing your work you’ll help other members, and you’ll enjoy other members work.
This can save you a tremendous amount of time, as you can take advantage the time invested by other users who have already created reports which may be well-suited for your needs. These Reports can be further adjusted, just like any other customized report, to fit your specific requirements.

How it Works?
Each thread in this forum should represent and refer to a single shared report. Other members can provide their feedback by posting a reply on the thread

To share and upload a report:
  1. In RangerMSP application, go to Reports window and select to view your Customized Reports.
  2. Choose the report you want to share, click the Export icon from the toolbar, and then choose the file to export.
  3. Login to this forum (if you do not have a forum user click here to register – it’s free!)
  4. Create a new thread for each report you want to share.
  5. Provide some details about the customized report and how it should be used. This is important for other members to be able to tell if this is what they are looking for. Enter the following details for each report:
    1. Report Name and type (tickets, charges, etc.).
    2. Is this a summary report or detailed report?
    3. How it works and usage examples.
  6. To upload the report, scroll down while editing the new thread post, and under Additional Options, click Manage Attachments. Upload the file you exported from RangerMSP to post the new thread.

To import a report:
  1. Login to the forum.
  2. Browse the different shared reports and find the report you want to use.
  3. Click the compressed zip file link attached to the thread to download the report and save it to your computer.
  4. In RangerMSP, go to the relevant Report category, click Import and choose the file you have just downloaded.

Important notes:
  1. This is a community forum. The files are not monitored or tested by the RangerMSP team.
  2. For troubleshooting specific imported reports, post your comments and questions under relevant shared report thread.
  3. The shared file is a compressed zip file. For security reasons never manually extract the files included in the downloaded file and execute them manually.

No actual data or personal information from your database (like your name or company name) is revealed when sharing Reports with your peers. Only the customized Report template is exported.

The textual customized header with your business name, set in Options > Reports, is not part of the exported report.

However, note that if your graphic-logo is specifically embedded in the report template (i.e. you manually imported a graphic image file with your logo when designing the report in the Report Designer, it will be exported with the report

To prevent the graphic logo from being exported:
  1. Copy the report to a new one from the Reports window using the Copy option in the toolbar.
  2. Customize the report and clear the graphical logo image from the template.
  3. Export the new report for sharing purpose and you may now delete the copied report.

This refers only to graphic logos embedded in the report explicitly. The textual customized header – set in Options > Reports - is not part of the exported report.

>> Read more about designing Reports.

Thank you!

The RangerMSP Team
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