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November 25th, 2009, 10:59 PM
optidisk
 
Posts: 3
Just a thought, I would find Skype integration very handy. To be able to double click a clients phone number in Accounts and have skype call or a button beside the field.

Mull it over guys.

By the way I am very happy with the software and wish I had found it years ago.

Cheers
Craig Griffin
 
November 26th, 2009, 12:45 AM
FlexibilIT
 
Posts: 2
This will be a great feature... i'm also very intrested.

grtz,
 
November 26th, 2009, 09:22 AM
Support Team
 
Posts: 7,518
Hi Guys,

Thanks for posting this, and sorry it took some time. We have researched a way to dial phone numbers & Skype accounts directly from RangerMSP to your Skype client.

In order to achieve the desired results, please add an Online Service with the following parameters in order to have the skype dialing option. Online services can be added from Settings menu > Online Services > New.

Service parameters:
Datasource (For): Accounts
Name: Dial Skype Phone1
Base URL: callto://
URL Parameters: <CMTLBLDATA_FLDCRDPHONE1>

This method will create an online service in the accounts screen toolbar, which dials the phone1 number through skype. If you want to dial the Phone2 number, we suggest creating another service called Dial Skype Phone2, Identical to the first service, and just change the parameter to <CMTLBLDATA_FLDCRDPHONE2>.

Please note that using this method, you can dial Skype Usernames & Telephone numbers; however, when storing phone numbers in RangerMSP to be dialed through Skype, please add 00 right before the country code, instead of using +.

Hope this helps.
Reno Breen
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