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February 16th, 2012, 09:53 AM
hugicr
 
Posts: 48
I am having alot of issues with new quotes.

1. Sometimes it creates a duplicate line of what I have entered.

2. Other times, a line item that i have towards the bottom, previews and prints at the top.

3. The text in a multi-line entry has a different font size than the rest of the document



This is SOOOOO frustrating when you are trying to get a quote out quickly!!

At this point, I cannot rely on the quotes inCommitCRM....very disappointing as I was just about to introduce this to our company.

Please help if possible!
 
February 16th, 2012, 12:08 PM
Support Team
 
Posts: 7,514
Thank you for posting this. Well, I don't really know what to say. We are not familiar with any of the items you reported regarding the new quoting module.

Please use the Help > Technical Support menu in RangerMSP to send us your log files. We will analyze them and hopefully will find some of the things that cause this.
+ please also attach printed PDF quotes and take some screen shots that will help us better understand what you're referring to exactly.

Thanks,
Dina
 
February 16th, 2012, 04:04 PM
lpopejoy
 
Posts: 942
We are using quotes all the time and have no problems…. If that's reassuring for you. :)
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