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March 3rd, 2013, 07:30 PM
BDTECHRob
 
Posts: 124
Hi Guys, is there currently a way to force people to include certain details when creating an account? in my case i wish to force all employees to enter the region code.
 
March 4th, 2013, 06:03 AM
Support Team
 
Posts: 7,515
Currently there is no option to define such mandatory fields. We already have this request on file and I will add your vote for it.

Thank you for asking.
 
March 4th, 2013, 07:11 PM
nattivillin
 
Posts: 1,146
+1 for my vote.

I would also like to have certain fields to be filled in before a ticket can be closed.
 
March 5th, 2013, 05:18 AM
lpopejoy
 
Posts: 942
We really need mandatory fields in tickets AND accounts.

...and separate first and last name fields too. :)
 
March 5th, 2013, 06:05 AM
Support Team
 
Posts: 7,515
Thanks! Noted.
 
March 5th, 2013, 06:10 PM
aaspeer
 
Posts: 188
+1 from us too!
 
March 6th, 2013, 01:48 PM
AN-Tech
 
Posts: 478
+1 add us to the list.
 
March 6th, 2013, 06:36 PM
lassenpc
 
Posts: 38
+1 as well, thanks!
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