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February 18th, 2010, 11:14 AM
nattivillin
 
Posts: 1,146
Can I change it so then when I go to tickets, the default is all open tickets? And the same for appointments?
 
February 18th, 2010, 12:03 PM
Support Team
 
Posts: 7,514
Hi,

Thanks for posting this.
No; this type of customization would only be available in the RangerMSP client application. I've taken this request into note.

Thanks for the feedback.

Regards,
Doron
 
February 18th, 2010, 12:35 PM
nattivillin
 
Posts: 1,146
Thanks for logging the feature request.
 
May 17th, 2012, 08:20 AM
ccsilex
 
Posts: 7
I see this thread is 2 years old, but I was wanting to make the same request.
It would make things a lot easier if I could set the default view to All Tickets.
Perhaps this could be a setting option on the client right next to default calendar view settings?
 
May 17th, 2012, 08:34 AM
Support Team
 
Posts: 7,514
Unfortunately no news here. Thank you for bringing this up again!
 
January 19th, 2015, 11:13 AM
stabako
 
Posts: 4
Still would like to see this option - currently every refresh of the web page defaults back to the "my open tickets" option. Need to see "all open tickets" by default. Thank you.
 
January 19th, 2015, 11:37 AM
Support Team
 
Posts: 7,514
Noted. Thanks.
 
January 22nd, 2015, 08:20 AM
Brian Roberts
 
Posts: 22
Yes please.
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