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That's strange... As other things work as expected it's harder to tell. In short you should white list the RangerMSP folder tree from anti-virus scans. You can also try changing the desktop shortcut for RangerMSP from a drive-letter or named-UNC path to an IP based shortcut to the file on the server and see whether it helps. In case it does not - please email us your RangerMSP log files with Outlook using the Help > Technical Support menu in RangerMSP for review. Maybe something related will be logged there.
Thanks. |