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March 6th, 2017, 06:03 AM
Hypercat
 
Posts: 11
Just upgraded to 15. But when I open the program and when trying to open the Accounts window I get nothing (just a blue background within the program). Assets open fine. I am in big trouble. Any ideas?
 
March 6th, 2017, 06:06 AM
Support Team
 
Posts: 7,514
Thank you for asking. We have received another report on this and it seems like there's a small glitch that happens in some cases that prevents it from showing. For the time being here's how you can solve this:

While logged in RangerMSP with the user that unable to open Accounts/Employees window, visit Tools > Options > Accounts tab and change the default display from List & Complete Details to List. Save. Open the Accounts window and see if that works, it should. When it opens you can quickly switch back to list & complete details using the "Ctrl-E" keyboard shortcut (or the View dropdown menu at the top/right).

Hope this helps.
 
March 6th, 2017, 06:49 AM
Hypercat
 
Posts: 11
This did help, Thanks. I assume you will patch this is the near future.
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