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Hi,
I am trailling this software and also AyaNova and both are pretty good and have their pros and cons. I would be grateful if you can answer the following: [1] Can I track parts ordered i.e. a ticket needs a part and this part is order, received and checked against the ticket? [2] Tasks and Appointments - Can these be merged into the same calender view? [3] Can I add additional Statuses to the Status in Tickets i.e. Awaiting Arrival, Awaiting Parts, Repair Outsourced etc... [4] Are emails sent to customers etc tracked if sent via CommitCRM and can I easily see a history of communications without having to start up outlook and viewing my sent items? These are a few questions I have.. I am playing around and I quite like it.. seems much easier to use than AyaNova which seems to suffer from crashing alot (Win 7 x64). I will have more questions as time goes by... Thanks Thanks |
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Hi Billie,
Thanks for sending in these questions. I’ve copied them for easy reference, and attached relevant answers below. Please review.
Let us know if this helps. Regards, Rinat |