RangerMSP Business Automation for successful ITs

 
July 23rd, 2020, 04:05 PM
nattivillin
 
Posts: 1,146
People have spent a good amount of time creating perfectly programmed live tiles for specific KPI's.

How do we share, export, etc. so other team members can have the same tile settings?
 
July 24th, 2020, 06:08 AM
Support Team
 
Posts: 7,510
Filters defined for such KPI live data blocks can be shared with others, so they won't need to configure these from scratch. Other users still need to click the New option to add a custom 'box' to their dashboard and then pick the shared filter. Sharing tiles between users isn't currently possible, noted though. Thanks.
 
July 24th, 2020, 12:35 PM
nattivillin
 
Posts: 1,146
How do we share the filter?
 
July 24th, 2020, 01:18 PM
Support Team
 
Posts: 7,510
Apply the filter to the relevant*list (like Charges, or Accounts, Tickets, according to the Filter).
And from the selected filter dropdown select the 'Rename/Share' option.
Done!
 
July 24th, 2020, 02:50 PM
nattivillin
 
Posts: 1,146
I don't see that. Can you show me where exactly?
 
July 27th, 2020, 06:12 AM
Support Team
 
Posts: 7,510
Mmm, our previous reply was unfortunately not entirely accurate :( Live Data blocks are based on the set of fixed predefined criteria options, unlike filters, and therefore they cannot be shared (the structure is already shared with everyone).

For what it's worth, such filters can be used on the Home Page.

You can also read about sharing Filters on our wiki here.

Hope this helps.
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