RangerMSP Business Automation for successful ITs

 
July 9th, 2020, 01:22 PM
nattivillin
 
Posts: 1,146
These are appointments emails that are generated based on my outlook calendar. The bulk of my outlook appointments are not ranger related and there are usually 4-5 a day.

My email is filled with calendar reminders from ranger that I don't need. Outlook already reminds of of them.

How do i stop the appointment reminder emails?

I tried tools > options > calendar and unchecked appointment reminders 1 and 2.

Where else do I look?
 
July 10th, 2020, 06:06 AM
Support Team
 
Posts: 7,510
The emails you refer to are indeed notifications about coming appointments or due tasks.

Please visit Tools > Options > Alerts tab, and then - under the 'Proactive Alerts' sub-tab remove any appointment related alert notification.

Hope this helps.
 
July 10th, 2020, 06:50 AM
nattivillin
 
Posts: 1,146
I assume this will affect all appointments, even the legitimate ranger tickets (the ones i still need)?
 
July 10th, 2020, 09:20 AM
Support Team
 
Posts: 7,510
This setting is responsible for sending email notification for appointments scheduled for you in the RangerMSP calendar. So yes, if turned off no such notification reminders will be sent to such appoints and if ON notification will be sent.
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