RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
November 29th, 2017, 03:02 PM
bdbrower
 
Posts: 104
Ever since I upgraded our systems to version 17 (SQL), at least once per day (and often more often) the web interface will not come up. Restarting Commit services on our server fixes the issue, but this is a big nuisance issue. Please advise.
 
November 30th, 2017, 06:02 AM
Support Team
 
Posts: 7,514
Thank you for posting this.

We have received similar report and this issue may occurs in some specific cases.

Please download the upgrade program and upgrade your RangerMSP to a newest version, 17.0.0.4, that attempts to eliminate and resolve this issue.

Let us know how it goes.
 
December 14th, 2017, 02:20 PM
nattivillin
 
Posts: 1,146
Re starting commitweb didn't fix it for us, but restating the iis app pool did often fix it.

We'll see how this 17.0.0.4 update works :)
Reply





All times are GMT -6. The time now is 10:42 AM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.