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November 12th, 2007, 05:00 AM
Product FAQ
 
Posts: 172
What is a Ticket Due Date?
 
November 12th, 2007, 05:01 AM
Support Team
 
Posts: 7,514
The Ticket Due Date field helps you make sure you solve open issues on time.

When the due date has passed, and the Ticket is still open, the system will display the due date in red to draw your attention.
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