RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
October 14th, 2010, 12:15 PM
iteamme
 
Posts: 7
I've spent quite a bit of time customizing CommitCRM to meet our needs (we're trialing it) ... adding tabs & fields, removing tabs, etc. Out of the blue, I got a message to the effect that another user is updating the same field I'm working on. That can't be since I'm the only CommitCRM user right now. Since that message first appeared, I can no longer do any Tab/Field changes, and the Fields selection windows will not close. If I click the "Close" button ... nada.

Now I'm stuck. Can't go foward and I'd hate to have to reinstall only do do the same thing that caused this in the first place and experience the same problem.

Any ideas or similar experiences?
 
October 14th, 2010, 12:19 PM
Support Team
 
Posts: 7,520
iteamme,

We're not familiar with such an issue. Is it possible that you had a parallel remote session that were accessing the same system and was left open?

In any case - have you tried logging out of RangerMSP, maybe even restarting your PC, and try again?

If RangerMSP is installed on a server check the Open Files list to verify no one else on your network accessing files related to RangerMSP.

Let us know how it goes.

Regards,
Dina
Reply





All times are GMT -6. The time now is 07:53 PM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.