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December 7th, 2022, 10:15 AM
PC Southwest
 
Posts: 23
Hi All RangerMSP users.

I have a question.

What do you use the Contract Code (Sub Code) field for? Have you changed or use for anything specific?

We use this to tell us which year and month the contract relates to. So a contract for Mr Jones Bike for December 2022 would be MrJBikes.2212 . Each month we Batch copy the contract and it changes the month; until December..

The issue we see, that is recognised with Ranger Support, is that when you get to January you have to "Manually" go and change every contract to the next year; so there is no option to batch change. So January's contract would be MrJBikes.2301.

So, yes, this question is also a bit of a moan, but also to work out what others are using it for.

Thanks and keep up the good work.
Regards
M
 
December 7th, 2022, 12:50 PM
HavenZone
 
Posts: 71
we are doing the same thing with the same pain at the end of the year
 
December 8th, 2022, 02:16 AM
PC Southwest
 
Posts: 23
Yes, it is and thank you for the update. I have this raised with Sheli and Dina on support so hopefully, this ticket may raise enough support.
 
December 13th, 2022, 02:22 PM
AN-Tech
 
Posts: 478
We do the same, cleaner process would be nice.
 
December 14th, 2022, 02:13 AM
PC Southwest
 
Posts: 23
Hi AN-Tech, thank you for your comment and hopefully, the more companies get behind this the more chances of a change being made increase.

Regards
Mark
 
December 12th, 2023, 02:01 AM
PC Southwest
 
Posts: 23
Please can I ask if there is any update on this or if anyone else would like to comment? Just about to manually change the sub-contract on 500 contracts, merry Christmas and may be completed by the new year!
 
December 12th, 2023, 06:45 AM
Support Team
 
Posts: 7,510
Thanks for posting and happy holidays!

We should be able to help with such an update. We have just sent you an email with more details.

Hope this helps.
 
December 12th, 2023, 08:39 AM
AN-Tech
 
Posts: 478
We gave up on doing anything of real value with that field because we didn't want to manually update it for all contracts at the beginning of the year. It now just automatically increases by 1 for each renewal period and serves nothing more than to make each copy of the contract unique.
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