RangerMSP Business Automation for successful ITs

 
April 18th, 2017, 01:06 AM
Stanley Ng
 
Posts: 89
May I know what 2FA authentication solution you guys recommended where we can run either Google authenticator or Microsoft Authenticator to get the 2FA pin code.

Thank You
Stanley
 
May 2nd, 2017, 01:27 PM
orbit1234
 
Posts: 10
Hi,

we're in need of something here too. I think 2 Factor auth might come in future but don't know when that might be.

I've asked support but thing we really need is some kind of basic account lockout if someone tries to brute force a password. We can close off the web interface to protect it for now. Bit worried there is no security on this.
 
May 8th, 2017, 05:05 PM
nattivillin
 
Posts: 1,146
You'll get mostly silence from commit on this issue. They have recommended some convoluted IIS security method you can try that SOMEONE ELSE came up with. Commit doesn't even provide basic lockout alerts.
 
May 8th, 2017, 10:59 PM
Support Team
 
Posts: 7,510
2FA is coming!

True, for secure connections use IIS as the Web server for RangerMSP together with SSL certificates.

Hope this helps.
 
May 9th, 2017, 01:49 PM
nattivillin
 
Posts: 1,146
We use both of those. That still leaves protection from a dictionary attack.

Basic account lockouts when wrong password entered X amount of times would go very far in providing additional and easy security.
 
May 9th, 2017, 01:57 PM
Stanley Ng
 
Posts: 89
We're using both IIS & SSL as well.
I still felt with 2FA will generally helps against brute force attack especially quite a lot of hackers target MSP nowadays.
 
May 10th, 2017, 10:24 AM
scoplin
 
Posts: 86
We have implemented 2FA across all of our platforms that support it (RMM, Screenconnect, O365) and CommitCRM is the last one on our list.

Glad to know it's coming. Is there any rough ETA for it on the roadmap?
 
May 10th, 2017, 11:33 AM
Support Team
 
Posts: 7,510
Thanks. A non-official answer would be - hopefully in our next release this summer.
 
September 20th, 2019, 07:40 AM
LFITServices
 
Posts: 41
Use a WAF and only allow outside access from it. This will provide the security you need.
 
December 5th, 2019, 09:57 AM
AN-Tech
 
Posts: 478
Where are things at with 2FA?
 
December 5th, 2019, 10:10 AM
Support Team
 
Posts: 7,510
You can enable 2FA by visiting Tools > Options > Web Interface (Admin) tab in RangerMSP.

Hope this helps.
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